KFZ-Meister mit Betriebsleitungsfunktion

Carglass GmbH; Bad Rappenau; Vor Ort; EUR 150.000 - 200.000; Vollzeit

Zusammenfassung

A leading automotive service provider based in Germany seeks a dedicated individual for a role that requires technical skills and emphasizes excellent customer service. The candidate will be trained in standard operations while working towards key performance indicators (KPIs) and may need further support. Successful applicants will exhibit a commitment to understanding customer needs and presenting suitable Value Added Products and Services, maintaining tools in good condition.

Aufgaben

• Technically trained for 'Standard' jobs but may not have put all training into practice.
• Requires further support and supervision to meet targets.
• Responds effectively to customer needs to deliver great service.
• Finds opportunities to sell Value Added Products and Services.
• Understands and complies with company policies and procedures.
• Works towards branch and personal KPIs.
• Maintains tools and related kit in good condition.

Jobbeschreibung

Overview

The role holder demonstrates core skills, knowledge, and competence in all role requirements, and is improving capability and proficiency.

Responsibilities

• Is technically trained for “Standard” jobs but may not have put all training into practice and is exposed to “complex” jobs with supervision
• Requires further support, development and supervision to meet targets and complete new or unfamiliar tasks
• Responds effectively by understanding and listening to customer needs to deliver great service
• Finds appropriate opportunities to present and sell Value Added Products and Services (VAPS)
• Understands company policies and procedures and complies with them
• Understands and works towards branch and personal KPIs
• Maintains tools and related kit in good condition