IT Support Engineer (m / f / x)

Scalable GmbH; München; Vor Ort; EUR 50.000 - 70.000; Vollzeit

Zusammenfassung

A leading fintech startup is looking for an IT Support Specialist to manage hardware maintenance and local infrastructure. The role requires experience in 1st and 2nd level IT support and fluency in German and English. The successful candidate will work in a dynamic environment focused on developing innovative services. This position is based in the heart of Munich with a supportive work culture and attractive compensation package.

Leistungen

Flexible vacation policy

Attractive compensation package

Monthly contribution for Germany Jobticket

International relocation support

Complimentary subscription of Scalable Capitals PRIME Broker

Qualifikationen

• Successfully completed studies in computer science or training in the field of IT.
• Experience in 1st and 2nd level IT support is required.
• Strong service orientation and high quality awareness.

Aufgaben

• Setup configuration and maintenance of laptops and hardware.
• Administration of local infrastructure on MacOS and Windows.
• Management of accounts and access rights.

Kenntnisse

1st level IT support

2nd level IT support

Service orientation

Proactive work style

Fluent in German

Fluent in English

Ausbildung

Bachelor's degree in Computer Science or IT training

Tools

Google Workspace

VPN solutions

Okta

VMware Workspace ONE

Jobbeschreibung

Responsibilities

Setup configuration and maintenance of laptops, printers, conference room equipment and other hardware

Administration of local infrastructure - MacOS, Windows, Cisco Infrastructure (Access Points, Routers)

Management of accounts and access rights (Google Workspace, VPN access, etc.)

Further development of the IT infrastructure and IT processes for a rapidly growing company and implementation of IT infrastructure projects

Development and establishment of a centralized identification and authentication platform

Handling of complex service requests for your colleagues in the context of 1st and 2nd level support

Creation of technical documentation and reports

Hardware selection and management

Qualifications

• Successfully completed studies in computer science or training in the field of IT (specialist information technology, system integration or similar)
• Experience in 1st and 2nd level IT support
• High sense of responsibility in dealing with sensitive data
• Strong service orientation and high quality awareness
• Proactive, independent and solution-oriented way of working
• Fluent in German and English
• Experience with identity and access management solutions (e.g. Okta) as well as endpoint management solutions (e.g. VMware Workspace ONE) is a plus

Additional Information

• Be part of one of the fastest-growing and most visible Fintech startups in Europe creating innovative services that have a substantial impact on the lives of our customers
• Work with an international, diverse, inclusive and ever-growing team that loves creating the best products for our clients
• Work from our centrally located offices in the heart of Munich or Berlin, nestled in lively neighborhoods with vibrant restaurants, cozy cafés, and a wide range of convenient amenities
• Be productive with the latest hardware and tools
• Learn and grow by joining our in-house knowledge sharing sessions and spending your individual Education Budget
• Learn and experience German culture first hand by joining our free German language classes
• International relocation support
• Flexible vacation policy and the opportunity to work from abroad
• Benefit from an attractive compensation package and from the company pension scheme
• Monthly contribution of 25% for the Deutschland Jobticket
• Say goodbye to order commissions and say hello to your complimentary subscription of Scalable Capitals PRIME Broker

Remote Work: No

Employment Type: Full-time

Key Skills

Engineering Support,Law Enforcement,ABB,Information Security,Adobe Dreamweaver,Data Analysis