IT Project Manager (m/f/d)

Stryker Corporation; Dreieich; Hybrid; Vertraulich; Vollzeit

Zusammenfassung

A European service provider seeks an experienced IT Project Manager to lead transformation projects across various business units. You will be responsible for managing system enhancements and process optimizations, particularly in the Order to Cash process. Ideal candidates have over 7 years of IT project management experience, familiarity with ERP systems, and are fluent in English. Enjoy a competitive salary, potential bonuses, and hybrid working arrangements within a dynamic organization.

Leistungen

Competitive salary

Bonus up to 10%

Hybrid working flexibility

Collaborative work culture

Qualifikationen

• 7+ years of IT Project Management experience, ideally in supply chain, commercial operations, or finance functions.
• Experience leading process improvement or system transformation projects.
• Strong organizational and stakeholder management skills.

Aufgaben

• Lead project planning and execution for IT projects.
• Coordinate with stakeholders to deliver results.
• Track progress against KPIs and manage budgets.

Kenntnisse

IT Project Management experience

Waterfall and Hybrid methodologies

Process improvement

ERP familiarity

Analytical skills

Stakeholder management

Fluency in English

Ausbildung

7+ years of relevant experience

Tools

Microsoft Dynamics 365

Salesforce

Jobbeschreibung

We are looking for a highly capable and structured IT Project Manager (m/f/d) to drive the projects across multiple systems and business units (f.e. transformation and optimization of our Order to Cash (O2C) process, supply chain migration, etc.).

Ref.No.: JR1011260 | Remote | EU region

Your mission as an IT Project Manager (m/f/d)

In this role you will lead key initiatives involving ERP (Microsoft Dynamics 365- Operations, Finance, supply chain), Salesforce, customer master data, billing and invoicing, order management, and collections - working across Commercial, Finance, IT, and Customer Service functions.

What else will you be doing as Project Manager (m/f/d)

Program & Project Delivery

• Lead end-to-end project planning and execution of IT projects across the CWS Hygiene business.
• Manage the implementation or enhancement of systems and processes related to: Sales order management, Customer data (MDM), Credit and invoicing workflows, Order to Cash improvement, Billing accuracy, ERP (D365) and CRM (Salesforce) integration and process harmonization, Customer communications and portals, and Supply Chain.
• Coordinate between Commercial, Finance, Customer Service, IT, and external vendors to deliver results.

Stakeholder Engagement

• Facilitate workshops to map current vs. future-state processes
• Build strong relationships with regional and functional leads to ensure business alignment.
• Act as a key contact for IT, external consultants, and business users across markets.

Planning & Governance

• Develop detailed project plans, risk registers, change logs, and communications plans.
• Track progress against KPIs (e.g., DSO, billing cycle times, order errors).
• Manage budgets, vendor deliverables, and change requests.

Process & Change Management

• Design and document standard operating procedures (SOPs) and training materials.
• Ensure change is embedded effectively with local teams through training and communication.
• Champion adoption of harmonised processes and data practices.

How do you make sure that every project is a success?

At CWS Hygiene, we believe that the right personal and cultural fit is essential. You should be highly analytical, detail-oriented, and enjoy working in an interdisciplinary environment. Your profile should include:

Must-Have:

• 7+ years of IT Project Management experience, ideally in supply chain, commercial operations, or finance functions
• Experience in Waterfall and Hybrid
• Experience leading process improvement or system transformation projects (f.e.Order to Cash, Quote to Cash, or Commercial Operations)
• Familiarity with ERP systems (Microsoft Dynamics 365 or SAP) and CRM platforms (Salesforce)
• Strong analytical and process mapping skills (e.g., using Visio, Lucidchart, Miro)
• Proven success delivering cross-functional projects on time and within budget
• Strong organizational and stakeholder management skills
• Fluency in English

Nice-to-Have:

• Experience with e-invoicing, customer self-service portals, or RPA (Robotic Process Automation)
• Understanding of master data governance, especially customer and pricing data
• Certification in Project Management (e.g., PRINCE2, PMP) or Agile methodologies
• Experience working in B2B services or hygiene/manufacturing industries
• Fluency in German

Key Competencies

• Structured, logical thinker who can work independently
• Ability to manage ambiguity and lead teams through change
• High attention to detail combined with a practical problem-solving mindset
• Excellent communicator, both verbal and written

What is in it for you?

Working at CWS Hygiene means working in a dynamic and challenging environment where no day is the same. We are a large European organization where you can learn and develop a lot. Our core values are; think customer first, empower others, improve every day, compete for success and take ownership.

• A competitive salary, in line with your experience and potential value add
• A bonus of up to 10% of your base salary, depending on individual targets and company performance
• Lead high-impact transformation projects within a growing organization
• Exposure to a wide variety of stakeholders and senior leadership
• Hybrid working flexibility and collaborative work culture

About CWS Hygiene:

With innovative, sustainable, and digitalized service solutions, CWS Hygiene ensures health, safety, and protection in the workplace and in public spaces. The complete solutions include hand and washroom hygiene for small to large sanitary facilities as well as clean entrances and exits with mats in building complexes, public buildings, and industrial facilities. CWS Hygiene stands for sustainability: thanks to its rental model, the company offers its customers a so-called "circular economy," thereby contributing to a healthier and safer future. More than 65,000 existing customers in Germany are supported by over 1,500 employees, with a total workforce of 4,000 across Europe.

CWS Hygiene operates in 15 European countries and is owned by Franz Haniel & Cie. GmbH.

More information at: https://www.cws.com/hygiene