Insights Analyst

TechBiz Global GmbH; Augsburg; Vor Ort; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A leading recruitment services firm in Augsburg is looking for an Insight Analyst to provide data-driven insights and reporting for clients. The ideal candidate has strong communication skills in both German and English, proficiency in Excel and PowerPoint, and a meticulous attention to detail. This position requires a customer-focused mindset and 0-2 years of relevant experience. Shift work may be required to meet delivery schedules.

Qualifikationen

• 0-2 years of relevant work experience, preferably in client-facing roles.
• Fluent in English and German, particularly in report writing.
• Meticulous attention to detail and data integrity.

Aufgaben

• Interpret customer requirements and create reporting deliverables.
• Track deadlines and formatting for prompt report delivery.
• Craft analyses based on KPIs and proofread reports for accuracy.
• Address customer inquiries and enhance team knowledge.
• Conduct media data analysis for client insights.

Kenntnisse

Exceptional written and verbal communication skills

Proficiency in Microsoft PowerPoint

Proficiency in Microsoft Excel

Critical thinking

Customer-focused mindset

Tools

Meltwater software

Excel functions (PivotTable, VLOOKUP)

Jobbeschreibung

At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a Insight Analyst to join one of our clients' teams .

If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you

Key Responsibilities

Interpret customer requirements, translate them into reporting deliverables, and assist in generating dashboards, report templates, and query building.

Track deadlines and deliverables to ensure prompt report delivery to clients, maintaining overall formatting and visual consistency of reports.

Craft contextual and qualitative analyses based on KPIs, proofread / edit reports for accuracy, and verify numbers and report findings.

Address customer inquiries and concerns regarding delivered reports, contributing to training and initiatives to enhance team knowledge and efficiency.

Conduct quantitative and qualitative analysis of media data to provide clients with insights on brand perception, media performance, and industry trends.

Project management to ensure customer satisfaction throughout the delivery process, analyzing mainstream and social media content to inform strategic communication objectives.

Utilize Meltwater software, Excel, and PowerPoint to extract data, produce reports, and collaborate with internal teams and clients to enhance value-added initiatives.

Develop strategies to improve report quality and objectives based on client feedback, ensuring timely completion of deliverables with high quality by effectively coordinating with the team.

0-2 years of relevant work experience (client-facing roles are advantageous).

Exceptional written and verbal communication skills in English, with a particular emphasis on proficient report writing in English.

Proficiency in Microsoft PowerPoint & Excel, including PivotTable, VLOOKUP, and similar functions.

Meticulous attention to detail, adept at handling recurring tasks and ensuring data integrity.

Proficient report writing skills, covering both qualitative and quantitative aspects.

Customer-focused mindset with a commitment to exceptional client servicing.

Critical thinking skills, facilitating insights derived from data analysis

Strong interest in current affairs, mainstream media, and social media trends.

Comfortable working autonomously and collaborating effectively with remote team members, including reporting to managers situated in distant locations.

Excellent written and verbal communication skills in German and English, particularly in report and curated newsletter writing.

Shift work is required to cover early morning delivery schedules