Guest Room Attendant $17hr | Tierra Verde Residence Inn

Salus Altmark Holding; Magdeburg; Vor Ort; EUR 25.000 - 30.000; Vollzeit

Zusammenfassung

A local hotel in Magdeburg is looking for a dedicated housekeeper to maintain cleanliness and quality standards. The ideal candidate should have at least one year of cleaning experience, preferably in a hotel. Responsibilities include servicing guest rooms, handling complaints, and ensuring guest satisfaction. Fluency in English and Spanish is a plus. This position requires flexibility to work varied shifts, including weekends and holidays.

Qualifikationen

• Minimum one year cleaning experience; previous hotel experience preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers.
• Knowledge of proper chemical handling.

Aufgaben

• Be available to work a flexible schedule including weekends and holidays.
• Cleans and services assigned guest rooms according to hotel standards.
• Handle guest complaints ensuring guest satisfaction.

Kenntnisse

Cleaning experience

Communication skills

Knowledge of chemical handling

Bilingual English/Spanish

Jobbeschreibung

Responsibilities

• Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
• Maintains standards of quality and cleanliness throughout daily assignments.
• Observes all house and safety rules, housekeeping room procedures, and security procedures.
• Cleans and services assigned guest rooms by category priority according to franchise and hotel standards.
• Returns and restocks cart at end of shift.
• Complete additional deep cleaning / seasonal cleaning functions as scheduled.
• Handle guest complaints ensuring guest satisfaction.
• Other duties as assigned.
• Report maintenance deficiencies and handle guest requests or complaints; ensure confidentiality and security of all guest rooms.

Qualifications

• Minimum one year cleaning experience; previous hotel experience preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• Knowledge of proper chemical handling.
• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions appropriate for clientele.