German Technical Support Role in Greece with Full Paid Relocation

Patrique Mercier Recruitment JP; Frankfurt; Remote; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A recruitment agency is seeking a German-Speaking Technical Support Associate to join their team in Greece. You will provide top-tier technical support to German-speaking customers and collaborate with cross-functional teams to improve service efficiency. The role includes a fully paid relocation package, private health insurance, performance bonuses, and opportunities for training & development.

Leistungen

Private Health Insurance

Training & Development

Performance Bonus

Fully Paid Relocation Package

Qualifikationen

• Fluency in German and English, both spoken and written.
• Previous experience in technical support or customer service is an advantage.
• Excellent analytical and problem-solving abilities.

Aufgaben

• Provide excellent technical support to German-speaking clients.
• Troubleshoot technical issues in a timely manner.
• Document customer interactions accurately in the CRM system.

Kenntnisse

Fluency in German

Fluency in English

Strong communication skills

Customer service focus

Analytical abilities

Jobbeschreibung

Join the dynamic team at Patrique Mercier Recruitment JP as a German-Speaking Technical Support Associate in Greece. This exciting opportunity includes a fully paid relocation package, allowing you to immerse yourself in a new culture while advancing your career. In this role, you will provide top-tier technical support to German-speaking customers, ensuring they receive the guidance and assistance they need for an exceptional experience. Work in a collaborative atmosphere where your contributions are valued and enjoy the stunning Mediterranean lifestyle!

Responsibilities

• Provide excellent technical support to German-speaking clients through multiple communication channels.
• Troubleshoot technical issues and resolve inquiries in a timely manner.
• Maintain an in-depth understanding of the company's products and services.
• Document customer interactions accurately in the CRM system.
• Collaborate with cross-functional teams to improve service efficiency and customer satisfaction.
• Participate in training and development sessions to enhance service skills and product knowledge.
• Utilize customer feedback to contribute to the continual improvement of support processes.

Requirements

• Fluency in German and English, both spoken and written.
• Strong communication and interpersonal skills focused on customer service.
• Previous experience in technical support or customer service is an advantage.
• Ability to handle multiple inquiries simultaneously in a fast-paced environment.
• Excellent analytical and problem-solving abilities.
• A proactive and team-oriented approach with a desire to learn.
• Willingness to relocate to Greece and embrace new experiences.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )