German Speaking Emergency Roadside Assistance - Remote in Greece

Patrique Mercier Recruitment JP; Frankfurt; Remote; EUR 80.000 - 100.000; Vollzeit

Zusammenfassung

A recruitment agency is seeking a Customer Advisor for the German Car Industry, offering a relocation package to Greece. In this role, you will assist customers with inquiries in a dynamic, team-oriented environment. Fluency in German and English is required, along with a passion for automobiles. The position includes benefits like private health insurance, performance bonuses, and great salary.

Leistungen

Private Health Insurance

Training & Development

Performance Bonus

2 Extra Salaries Per Year

Fully Paid Training

Great Salary

Fully Paid Relocation Package

Qualifikationen

• Fluent in both German and English, written and spoken.
• Strong passion for the automotive industry and understanding of German brands.
• Previous experience in customer service or automotive sales is a plus.

Aufgaben

• Serve as the primary contact for customer inquiries regarding the German car industry.
• Provide exceptional service and resolve customer issues effectively.
• Maintain knowledge of German automotive products and services.

Kenntnisse

Fluency in German

Fluency in English

Customer satisfaction focus

Communication skills

Interpersonal skills

Problem-solving skills

Jobbeschreibung

Overview

Join the esteemed team at Patrique Mercier Recruitment JP as a Customer Advisor for the German Car Industry, and relocate to the stunning landscape of Greece! This exciting opportunity comes with a fully paid relocation package, making your transition as seamless as possible. In this role, you will serve as a key point of contact for customers, providing specialized support related to the premium German automotive sector. Your passion for customer service and enthusiasm for automobiles will shine as you assist clients with their inquiries, ensuring that their experiences exceed expectations. Work within a driven team in a dynamic environment, while enjoying the beautiful Mediterranean lifestyle. If you are ready to make a meaningful contribution to the automotive industry while living in a breathtaking locale, we encourage you to apply!

Responsibilities

• Serve as the primary point of contact for customers inquiring about products, services, and support related to the German car industry.
• Provide exceptional service by addressing customer needs and resolving any issues that arise effectively.
• Collaborate closely with internal teams to find solutions and support for customer inquiries.
• Maintain expert knowledge of German automotive products and services to provide accurate information.
• Document customer conversations in the CRM system for quality assurance and future reference.
• Participate in team meetings to provide insights and contribute to process improvements.
• Engage in ongoing professional development to enhance product knowledge and customer service skills.

Requirements

• Fluency in German and English, both written and spoken.
• A strong passion for the automotive industry with a good understanding of German car brands.
• Excellent communication and interpersonal skills, with a focus on customer satisfaction.
• Previous experience in customer service or automotive sales is a plus.
• Ability to work collaboratively in a team and adapt to a fast-paced environment.
• Strong problem-solving skills to address customer inquiries swiftly and effectively.
• Readiness to relocate to Greece with a positive attitude towards embracing new cultural experiences.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )