German-Speaking Customer Support Specialist

CB Talents SP; Remote; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A recruitment agency is seeking a motivated German-Speaking Customer Support Specialist to join a fast-growing team in Qormi, Malta. The role involves supporting users via email and chat, handling inquiries, and ensuring compliance with platform guidelines. Candidates should have fluent German and a good command of English, along with strong attention to detail and communication skills. This full-time position offers relocation support to Malta and various benefits, including training and career progression opportunities.

Leistungen

Comprehensive training

Relocation support

Competitive salary plus performance bonuses

Mobile plans and gym packages

Discounts at local businesses

Free on-site parking

Qualifikationen

• Fluency in German (C2 level) is essential.
• A good command of English (B2) is required.
• Candidates must demonstrate strong attention to detail and communication skills.

Aufgaben

• Support users via email, chat, or ticketing systems.
• Assist with platform usage and account-related inquiries.
• Monitor and moderate user-generated content.
• Ensure compliance with platform guidelines.

Kenntnisse

Fluency in German (C2 level)

Good command of English (B2)

Strong attention to detail

Communication skills

Motivation for customer-focused roles

Flexibility for rotational shifts

Jobbeschreibung

German-Speaking Customer Support Specialist Qormi Malta

Location: Qormi Malta (Hybrid initial training on-site)

Job Type : Full-time Rotational shifts (Monday to Sunday)

Relocation: This role requires relocation to Malta (relocation support provided)

Ready for your next Mediterranean adventure

Are you fluent in German and eager to grow your career in an international supportive environment Join a fast-growing team in Qormi Malta and combine professional development with the island lifestyle.

This is your chance to gain valuable experience in the Customer Support industry while enjoying life in one of Europes most vibrant destinations.

What You'll Be Doing

Support users via email, chat or ticketing systems (no phone calls in most cases).

Assist with platform usage, account access and content-related inquiries.

Monitor and moderate user-generated content (text, images, videos, ads).

Ensure compliance with platform guidelines and escape complex cases as needed.

Stay updated on platform changes, features and internal policies.

Collaborate with colleagues and team leads to maintain quality and consistency.

Whats in It for You

Comprehensive training provided.

Relocation support for candidates moving from abroad.

Competitive base salary plus performance bonuses.

Free company transport from designated pick-up / drop-off points.

Private health insurance (after 6 months).

Career progression opportunities.

Mobile plans and gym packages.

Free on-site parking.

Discounts at 50 local businesses.

What We're Looking For

Fluency in German (C2 level).

Good command of English (B2).

Strong attention to detail and communication skills.

Motivation to work in a customer-focused tech-driven environment.

Flexibility to work rotational shifts including weekends.

Apply Now

Take the next step in your international career and join us in Malta!

You can apply in two ways:

Quick Apply: Apply directly through the job board with your uploaded CV.

Email Option: Send your CV in English to with the subject line: Application German CS Specialist (Qormi Malta).

Key Skills

Design Engineering, Baan, Customer Service, Fund Management, ABAP, Elevator

Employment Type : Full Time

Experience: years

Vacancy: 1