German-speaking Customer Support

Cross Border Talents; Essen; Remote; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A global customer support firm is hiring German-speaking Customer Support & Content Moderation Agents to work in sunny Malta. The role involves responding to customer inquiries and moderating content to ensure compliance with guidelines. Successful candidates should be proficient in German, have good English communication skills, and be comfortable with technology. This position offers a gross salary of €1650 per month plus additional benefits and training.

Leistungen

Paid 2-week training

Health insurance after 6 months

Relocation package

Hotel accommodation covered

Flight reimbursement

Qualifikationen

• Proficiency in German (spoken and written).
• Good English communication skills (minimum B2).
• Strong attention to detail.
• Comfortable with technology.

Aufgaben

• Respond to customer questions and complaints via email or live chat.
• Review content across various platforms for compliance.

Kenntnisse

Proficiency in German

Good communication skills in English (minimum B2)

Strong attention to detail

Comfortable with technology

Jobbeschreibung

Overview

German-speaking Customer Support & Content Moderator Work & Travel Experience in Malta

Are you looking for a new adventure combining career growth and lifestyle? How about living by the sea enjoying the Mediterranean vibe, surfing after work, and building an international career in sunny Malta? We are hiring German-speaking Customer Support & Content Moderation Agents to join a leading global team committed to creating a safer digital world.

This is your chance to combine work and travel: gain valuable experience, develop your professional skills, and explore one of Europe’s most vibrant destinations.

Responsibilities

• Customer Support Agent (70% of role): respond to customer questions and complaints professionally via email or live chat (no phone calls).
• Content Moderator (30% of role): review content across various marketplaces/apps to ensure compliance with company guidelines and country-specific laws, contributing to a safe online space for users.

What We’re Looking For

• Proficiency in German (spoken and written).
• Good communication skills in English (minimum B2).
• Strong attention to detail and ability to make decisions quickly.
• Comfortable with technology and online platforms.
• Flexible and motivated to learn; no prior experience required—all training provided.

Salary & Contract

• Basic Salary: 1650 gross per month (1400 net).
• Quarterly government support: 130.
• Performance Bonus: Up to 200 twice per year (after 6 months, in February and August).
• Contract Type: Permanent (indefinite).
• Schedule: Rotational shifts, 5 days per week with 2 days off.

Benefits

• Paid 2-week training provided on-site.
• Health insurance (free after 6 months).
• Relocation package: Airport pick-up upon arrival.
• Hotel accommodation covered by the company (5 nights extendable up to 3 weeks).
• Flight reimbursement up to 200 (paid after 6 months).
• Career growth opportunities within an international group.
• Live and work in Malta: a safe welcoming island with great weather, culture and lifestyle.

How to Apply

Interested? Apply or send your CV in English confirming your German level, English level, and your right to work in the EU. (Email address not provided in the original text.)

Key Skills

Design Engineering,Baan,Customer Service,Fund Management,ABAP,Elevator

Employment Details

• Employment Type: Full Time
• Experience: years
• Vacancy: 1
• Monthly Salary: 1600 - 1700