German Speaking Customer Consultant for Netflix - Athens

Speakit Jobs; Essen; Hybrid; EUR 20.000 - 40.000; Vollzeit

Zusammenfassung

An established industry player is seeking German Customer Support Consultants to join their dynamic team. This exciting opportunity allows you to start your career in Greece, working for one of the world's leading entertainment services. You will engage with subscribers, assist them in navigating the platform, and resolve any issues they may encounter. With a relocation package and a performance bonus, this role offers a fantastic chance to grow in a multicultural environment. If you're passionate about customer service and ready for an international adventure, this position is perfect for you.

Leistungen

Relocation package

Monthly performance bonus

Work from home policy

Training and onboarding phase

Qualifikationen

• Minimum 6 months of relevant customer care experience.
• Excellent communication skills in German.

Aufgaben

• Communicate through chat & phone with subscribers.
• Troubleshoot streaming and content issues.

Kenntnisse

German communication skills

Customer care experience

Understanding of online marketing

Jobbeschreibung

Are you a German speaker? We are looking for German Customer Support Consultants to join the dynamic team of Netflix. Are you a TV shows fan?

Start your career in Greece and work for Netflix, one of the world's leading entertainment services!

Pack your bags for Athens and kick-start your career.

What you will do :

• Communicate through chat & phone with subscribers
• Answer questions about payments
• Troubleshoot streaming and content issues
• Assist subscribers with navigating Netflix and using the platform

Requirements

• Excellent communication skills in German
• Minimum 6 months of relevant customer care experience
• Understanding of online marketing products/services supported
• EU Passport
• Relocation to Greece
• Excellent salary
• 14 salaries per year
• Monthly performance bonus (up to 145€ gross)
• Relocation package covered
• Athens-based position (work from home policy)
• International career in a multicultural environment
• Training and onboarding phase
• Opportunity to grow in a multinational company