German Speaking Airline Support Agent (Relocation Bonus & Career Growth!)

CBTALENTS; Köln; Vor Ort; EUR 20.000 - 40.000; Vollzeit

Zusammenfassung

A customer service company is seeking a German Speaking Airline Support Agent in Germany. In this full-time role, you will assist customers with airline inquiries, ensuring high satisfaction levels. Ideal candidates have native-level German proficiency and customer care experience. Benefits include comprehensive training, health insurance, a KPI bonus, and a language allowance.

Leistungen

Comprehensive training

Health insurance after six months

Career progression opportunities

Gym packages and staff discounts

Monthly events

Free on-site parking

Access to in-house canteen

KPI bonus up to €2,500

Language allowance of €3,000 annually

Qualifikationen

• Fluency in German and proficiency in English required.
• Strong communication and listening skills essential.
• Previous customer care experience is a must.

Aufgaben

• Assist customers with queries about airline services.
• Provide support through multiple communication channels.
• Ensure high customer satisfaction and professionalism.

Kenntnisse

Native-level fluency in German

Proficiency in English

Strong communication skills

Computer literacy

Customer care experience

Jobbeschreibung

Overview

Location: Malta (On-Site)

Employment type: Full-time

Language Requirements: German C2 and English B2

Position: German Speaking Airline Support Agent

Description

Are you passionate about customer service and ready to elevate your career in the airline industry? We are looking for enthusiastic German Speaking Airline Support Agents to assist customers with queries about various airline services. You will be handling communications via phone, social media, chatbox, and emails.

Responsibilities

• Assist customers with a wide range of airline-related queries.
• Provide solutions and support over multiple communication channels.
• Ensure high levels of customer satisfaction and professionalism.

Qualifications

• Native-level fluency in German and proficiency in English.
• Strong communication, writing, and listening skills.
• Previous customer care experience is essential.
• Computer literacy; possession of an ECDL certificate is preferred.
• Flexibility to work on a rotating schedule, Monday to Sunday.

Why You’ll Love It Here

• Comprehensive training provided.
• Health insurance after six months.
• Career progression and development opportunities.
• Gym packages, mobile schemes, and staff discounts.
• Monthly events, free on-site parking, and access to an in-house canteen.
• KPI bonus of up to €2,500 annually, based on performance.
• Language allowance of €3,000 annually for German speakers.

This is a great opportunity to be part of a dynamic team and grow your career in a stable, full-time role with excellent benefits!

Please upload your CV in English, don't miss this opportunity and apply now!