German Customer Support Specialist Relocate to Lisbon

Cross Border Talents; Duisburg; Vor Ort; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

An international professional services company is looking for a German-speaking Customer Support representative to provide assistance via email, chat, and phone. The ideal candidate will be fluent in German and possess B2 English skills, with a willingness to relocate to Portugal. This role offers comprehensive training, a competitive salary with bonuses, meal allowances, and a relocation package of €2500. Join a dynamic team and embark on a fulfilling international career!

Leistungen

Competitive salary

Language bonus

Performance-based bonus

Daily meal allowance

Health insurance

Paid training

Transportation bonus

Relocation package

Qualifikationen

• Fluent in German (C2) and English (B2) for effective communication.
• Willingness to relocate to Portugal is essential.
• Customer support experience preferred but training is provided.

Aufgaben

• Provide customer support via email, chat, and phone.
• Assist users with inquiries related to content policies.
• Ensure customer satisfaction through efficient problem-solving.

Kenntnisse

Native-level or C2 German

B2 English

Customer support experience

Jobbeschreibung

German Speaking Customer Support Lisbon Portugal

Join one of the worlds leading global professional services companies providing digital technology and consulting solutions for some of the most renowned international brands. Youll become part of a multicultural and forward-thinking team supporting one of the most popular online video platforms globally a place where creativity information and entertainment come together for billions of users every day.

Why Lisbon

Lisbon has quickly become one of Europes top destinations for professionals seeking a balance between career growth and lifestyle. With over 300 days of sunshine a rich cultural heritage delicious cuisine and a vibrant expat community Lisbon offers an amazing quality of life all while being a dynamic hub for the worlds top tech companies.

Your Daily Tasks

• Provide professional customer support via email chat and phone.
• Assist users with inquiries related to content policies and platform navigation.
• Ensure a high level of customer satisfaction through efficient problem-solving.
• Collaborate with the team to maintain high-quality service standards.
• Escalate complex issues to relevant departments when needed.
• Maintain accurate records of interactions in internal systems.

Requirements

• Native-level or C2 German and B2 English (spoken and written).
• EU citizenship or valid Portuguese residence card (visa sponsorship not provided).
• Willingness to relocate to Portugal and start as soon as possible.
• Previous customer support or similar experience is an advantage but not mandatory full training is provided.

Benefits

• Competitive salary with a fixed monthly language bonus.
• Performance-based bonus to reward your results.
• Daily meal allowance provided via meal card.
• Comprehensive health insurance.
• Paid training to ensure a smooth start and professional development.
• Monthly transportation bonus.
• Relocation package of 2500 gross paid with your first salary to help you settle comfortably in Lisbon.

Dont wait start your international career today!
Join a global company where your language skills and motivation can open doors to exciting growth opportunities. Lisbon is calling are you ready to answer

Employment Type : Full Time
Vacancy: 1