German Customer Support Specialist - Relocate to Bulgaria

Cross Border Talents; Nordrhein-Westfalen; Vor Ort; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A leading international customer support firm is seeking German-speaking Customer Support Specialists to join their team in Sofia, Bulgaria. Candidates will provide exceptional customer service via phone, email, and chat. The position requires fluency in German and comfort with English at a B2 level. No prior experience is needed, as fully paid training is provided. The role offers a stable career path, attractive salary packages, and modern office facilities.

Leistungen

Fully paid training

Stable career path

Private health insurance

Access to 50+ benefits

Modern office with gym and relaxation zones

Qualifikationen

• Fluency in German is required.
• Comfortable using English at B2 level.
• Strong communication skills and customer focus.

Aufgaben

• Deliver outstanding customer service via phone, email, and chat.
• Understand and address user needs.
• Help with inquiries, product support, and troubleshooting.
• Collaborate with your team for seamless customer experience.

Kenntnisse

Fluent German

English (B2)

Strong communication skills

Customer-focused mindset

Jobbeschreibung

Overview

URGENT HIRING WELCOME BONUS: 3,000 BGN (German Market)

Location: Sofia, Bulgaria

Language Requirements: Fluent German + English (B2)

Contract Type: Full-time, on-site (permanent with initial training)

Relocation Support: Available

Ready for an exciting next step? We’re looking for German-speaking Customer Support Specialists to join an international team in Sofia. This role is perfect for those eager to launch their career, build valuable skills, and embrace a new cultural experience.

What you’ll do

• Deliver outstanding customer service via phone, email, and chat
• Understand and address user needs to ensure satisfaction
• Help with general inquiries, product support, and troubleshooting
• Collaborate with your team to provide a seamless customer experience

Who you are

• Fluent in: German
• Comfortable using English at a B2 level
• Strong communication skills and a positive, customer-focused mindset
• No prior experience required—just a willingness to learn and grow

What we offer

• Fully paid training to get you started
• Stable career path and development opportunities
• Attractive salary packages
• Private health insurance and access to 50+ benefits and services
• Supportive international environment, with referral bonuses
• Modern office in Sofia city center with gym, relaxation zones, and gaming areas

Why Sofia?

Bulgaria offers a compelling blend of high-quality city life and affordability. Sofia, in particular, shines as a modern hub at the foot of Vitosha Mountain—perfect for both professional growth and outdoor pursuits. Enjoy rich cultural offerings, international communities, and a vibrant startup ecosystem—all while living well within budget.

Apply now and start a remarkable journey to build your career and explore life in Sofia.