German Customer Support Specialist - Relocate to Bulgaria

Cross Border Talents; Hamburg; Vor Ort; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

An international recruitment firm is seeking a German-speaking Customer Support Specialist to join their team in Sofia, Bulgaria. This role offers fully paid training, stable career opportunities, and a supportive work environment. Ideal candidates are fluent in German and comfortable communicating in English. The position requires a strong customer-focused mindset and a willingness to learn, with no prior experience needed.

Leistungen

Fully paid training

Stable career path

Attractive salary packages

Private health insurance

Access to 50+ benefits and services

Modern office with gym and relaxation zones

Qualifikationen

• Fluent in German and comfortable using English at B2 level.
• Strong communication skills and a positive, customer-focused mindset.
• No prior experience required—just a willingness to learn.

Aufgaben

• Deliver outstanding customer service via phone, email, and chat.
• Understand and address user needs to ensure satisfaction.
• Help with general inquiries, product support, and troubleshooting.
• Collaborate with your team to provide a seamless customer experience.

Kenntnisse

Fluent in German

Customer-focused mindset

Strong communication skills

Jobbeschreibung

Overview

Location: Sofia, Bulgaria
Language Requirements: Fluent German + English (B2)
Contract Type: Full-time, on-site (permanent with initial training)
Relocation Support: Available

Ready for an exciting next step? We're looking for German-speaking Customer Support Specialists to join an international team in Sofia. This role is perfect for those eager to launch their career, build valuable skills, and embrace a new cultural experience.

Responsibilities

• Deliver outstanding customer service via phone, email, and chat
• Understand and address user needs to ensure satisfaction
• Help with general inquiries, product support, and troubleshooting
• Collaborate with your team to provide a seamless customer experience

Qualifications

• Fluent in: German
• Comfortable using English at a B2 level
• Strong communication skills and a positive, customer-focused mindset
• No prior experience required—just a willingness to learn and grow

What we offer

• Fully paid training to get you started
• Stable career path and development opportunities
• Attractive salary packages
• Private health insurance and access to 50+ benefits and services
• Supportive international environment, with referral bonuses
• Modern office in Sofia city center with gym, relaxation zones, and gaming areas

Why Sofia?

Bulgaria offers a compelling blend of high-quality city life and affordability. Sofia, in particular, shines as a modern hub at the foot of Vitosha Mountain—perfect for both professional growth and outdoor pursuits. Enjoy rich cultural offerings, international communities, and a vibrant startup ecosystem—all while living well within budget.

Apply now and start a remarkable journey to build your career and explore life in Sofia.