German Customer Support Specialist

beBeeCustomer; Karlsruhe; Vor Ort; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A leading customer support firm in Karlsruhe seeks a dedicated Customer Advocate to be the first point of contact for customers. The role involves responding to inquiries, collaborating with internal teams, and implementing improvements to enhance customer satisfaction. The firm offers a competitive compensation package and opportunities for career growth in a dynamic work environment.

Leistungen

Competitive compensation package

Opportunities for career growth

Dynamic and inclusive work environment

Qualifikationen

• Strong communication skills for customer interaction.
• Ability to collaborate with a multicultural team.
• Problem-solving skills to resolve customer inquiries.

Aufgaben

• Respond to customer inquiries and resolve issues promptly.
• Collaborate with internal teams for seamless support.
• Implement process improvements to enhance satisfaction.

Jobbeschreibung

As a dedicated customer advocate, you will be the first point of contact for customers of leading international brands, providing support and ensuring every interaction delivers a positive experience.

• You will work closely with a multicultural team to deliver exceptional customer experiences, offering extensive training and opportunities for career advancement.

Sofia is a city where culture, nature, and opportunity meet. Surrounded by mountains and filled with green parks, historic architecture, and vibrant nightlife, Sofia offers an excellent quality of life at an affordable cost.

Key Responsibilities

• Respond to customer inquiries and resolve issues in a timely and professional manner
• Collaborate with internal teams to provide seamless customer support
• Develop and implement process improvements to enhance customer satisfaction

Benefits

• Competitive compensation package
• Opportunities for career growth and professional development
• A dynamic and inclusive work environment

About Sofia

Sofia is a city that embodies the perfect blend of tradition and modernity. From its rich history and cultural landmarks to its thriving arts scene and outdoor activities, Sofia has something to offer everyone.