Teleperformance Spain - Business Developer Representative
Teleperformance Spain, with more than 4,700 employees across 10 sites (certified with Great Place to Work and Top Employer), is seeking a highly-skilled professional for the role of Business Developer Representative.
Purpose of the role
As a Business Developer Representative, you will identify sales opportunities, profile prospective customers, discover their needs, and drive new business through outbound campaigns. You will engage with businesses to build enthusiasm, qualify their needs, and propose suitable solutions, guiding them along the sales process.
You will work towards individual targets within a team, focusing on expanding our customer base across EMEA. The role is phone-based, primarily involving outbound calls to interact with customers.
Responsibilities
- Achieve quarterly Sales Qualified Opportunity (SQO) quotas and meet activity targets daily and weekly.
- Manage a portfolio of accounts to identify high-potential prospects.
- Educate customers on our offerings.
- Conduct outbound calls and emails, including cold calling, to decision-makers, building rapport and assessing needs.
- Understand customer pain points, gather technical requirements, and align business needs with cloud solutions (solution-selling).
- Maintain and update prospect and customer data in Salesforce.com, managing leads, contacts, and opportunities.
- Work towards team and individual KPIs such as productivity, conversion rates, and pipeline development.
- Document customer interactions thoroughly to ensure clarity for all stakeholders.
Requirements
- BA/BS degree or equivalent practical experience.
- Native German speaker.
- Fluent in English, both spoken and written.
- Experience in outbound B2B sales or business development, preferably in IT.
- Understanding of cloud computing, especially Google Cloud Platform solutions.
- Strong business acumen to connect needs with solutions.
- Excellent interpersonal skills, integrity, and professionalism.
- Comfortable working with quotas in a phone-based environment.
- Proficient IT skills for efficient computer use.
- At least 1 year of IT outbound sales prospecting experience with strong sales skills.
- Experience with cold calling and managing large portfolios.
- Experience using CRM platforms like Salesforce.
- Ability to identify key decision-makers and stakeholders.
- Goal-oriented, proactive, confident, competitive, and tenacious.
- Knowledge of the local market and business environment.
- Full-time position (39 hours/week, Monday to Friday).
- Hybrid work model based in Barcelona.
- Salary: €25,440 gross/year + up to €6,360 bonus.
- Referral program offering up to €2,000 depending on language/project.
- Permanent contract.
- Relocation package including airport transfer, accommodation, and health insurance support.
- Opportunities for personal and professional development, with an established career path within the project.