Front Office Agent (m/f/d)

260; München; Vor Ort; EUR 30.000 - 40.000; Vollzeit

Zusammenfassung

A leading hospitality provider in Munich, Germany is seeking a Front Office Agent to ensure guest satisfaction and handle all front desk responsibilities. The ideal candidate should possess good language skills and a warm, welcoming demeanor. This annual position offers benefits such as 28 days of holiday and attractive travel discounts. Opportunities for training and career advancement are available.

Leistungen

Free meals during shifts

Attractive travel discounts

Annual position with 14 salaries

28 days' holiday

Access to corporate benefits

Qualifikationen

• Experience in hospitality and guest service.
• Excellent communication skills with a friendly demeanor.
• Ability to handle administrative tasks efficiently.

Aufgaben

• Welcoming and looking after international guests.
• Smooth handling of check-in and check-out processes.
• Induction of new employees and first point of contact for guests.
• Managing guest inquiries and reservations.

Kenntnisse

Welcoming and assisting guests

Good knowledge of German and foreign languages

Flexibility

Service orientation

Jobbeschreibung

Experience the charm of the Alps at the aja Fürstenhaus Am Achensee

At our aja Fürstenhaus on Lake Achensee, you will not only feel the special energy of the surroundings but also the creative spirit of our team. We are the perfect mix of laid-back Tyroleans and a wide variety of nationalities. We don't just plan things, we do them and always come up with something new. The perfect place to let your skills shine. Our work-life balance is very important to us - here you can enjoy it to the full.

Do you have hospitality and openness in your heart? We are looking to strengthen our team and would like to get to know you!

Your contribution to guest happiness

• Welcoming and looking after our international and discerning guests
• Smooth handling of check-in and check-out
• Induction of new employees
• First point of contact for our guests
• Taking on administrative tasks such as correspondence, telephone switchboard etc.
• Individual processing of guest enquiries and hotel reservations (voice module)
• Good knowledge of German and other foreign languages make you the perfect candidate

This will take you to the top with us

Do you love creating a feel-good atmosphere for our guests, pampering them and slowing them down?

Do you recognise yourself in the following points?

• Love for the mountains and nature
• A zest for life, natural friendliness
• Flexibility, reliability and resilience are among your strengths
• Very good manners and a charming demeanour
• Cordiality & authentic service-orientated service is in your blood

Our food for you

Are you looking for more than just a job as a Front Office Agent (m/f/d)? With us you get the security you need, the flexibility you desire and the appreciation you deserve:

• Annual position with 14 salaries
• Payment according to collective agreement, overpayment possible based on qualifications
• You get 28 days' holiday with us instead of the usual 25 days
• Free meals in the morning, at lunchtime and in the evening (also on days off)
• Free use of our fitness room
• Attractive travel discounts at all our resorts and hotels
• Discounts on F&B and SPA services at all our locations
• Rewards for service exchanges and team support
• Anniversary bonuses from the very first year with us
• Up to €1,000 gross as part of our referral programme
• Internal training and further education opportunities
• Career opportunities in Germany, Austria and Italy - we continue to grow together
• Access to corporate benefits: best discounts at over 1,500 top brands
• Employee clothing? We'll take care of it - including cleaning
• Provision of an affordable flat