Food & Drink Manager (m/f/*) at Hilton Berlin

Hilton Worldwide, Inc.; Berlin; Vor Ort; EUR 45.000 - 60.000; Vollzeit

Zusammenfassung

A leading global hospitality company is seeking a Food & Drink Manager in Berlin. The role involves managing service quality, training staff, and ensuring guest satisfaction. Ideal candidates will have solid training in the hospitality industry and experience in a similar role. The company offers competitive compensation, extensive training opportunities, and various employee benefits.

Leistungen

Access to Hilton Worldwide University

Employee discounts across various sectors

Comprehensive welcome program

Qualifikationen

• Completed training in the hotel or gastronomy industry.
• Several years of experience in a similar position.
• Initial leadership experience is a requirement.
• Strong interpersonal skills and confident demeanor.

Aufgaben

• Monitor and analyze quality, guest satisfaction, and sales performance.
• Supervise service processes for guest satisfaction.
• Conduct quality training for the F&B team.
• Independently lead the F&B service team.

Kenntnisse

Interpersonal skills

Leadership

Communication skills

Flexibility

Ausbildung

Training in the hotel or gastronomy industry

Jobbeschreibung

Overview

Job Description - Food & Drink Manager (m/f/*) at Hilton Berlin (HOT0BTSM)

Job Description

Work Locations: Hilton Berlin Mohrenstrasse 30 Berlin 10117

Apply Now If You Are a Passionate Host!

If you love stepping onto the stage each day with a strong, experienced team to deliver outstanding service to guests from around the world, bring our quality promises to life, and create memorable experiences—then we want to hear from you!

Hilton has been one of the most consistently successful companies for over 100 years and a true pioneer in the hospitality industry.

We’re ready to write the next chapter of our story—and we want you to be part of it!

To achieve this, we’re looking for individuals with a high level of professionalism and dedication.

Hospitality is one of the most exciting and diverse industries out there.

Showcase and share your passion and talent, express your individuality, and grow with us as part of the Hilton family!

Responsibilities

• Monitor and analyse the quality of products and services, guest satisfaction, sales performance, operating costs, hygiene regulations, cleanliness, workplace safety, productivity, and creativity.
• Practical and consistent implementation of departmental and company goals.
• Supervise service processes to ensure the highest levels of guest satisfaction and quality standards.
• Contribute to the development of F&B marketing concepts and ensure their smooth implementation across all F&B outlets.
• Implement concepts for our renovated restaurant "Beletage" and future restaurant plans.
• Conduct quality training for the entire F&B team.
• Oversee staffing plans for each F&B outlet and actively support service operations during peak business periods.
• Plan and manage the deployment of external staff.
• Prepare, implement, and monitor sales-promoting initiatives across all F&B outlets.
• Calculate and set prices for beverage menus, F&B packages, and special offers.
• Train, develop, and support employees in the F&B outlets.
• Independently lead the F&B service team and report directly to the Director of Operations.

Qualifications

• Completed, solid training in the hotel or gastronomy industry.
• Several years of professional experience in a similar or equivalent position.
• Initial leadership experience is required.
• Flexibility, independence, resilience, and ability to work under pressure.
• Strong interpersonal skills, confident demeanour, and assertiveness.
• Excellent German and English skills; additional languages are a plus.
• Excellent verbal and written communication skills.
• Well-groomed appearance.

What we do offer

• Promotion of teamwork and strong employee cohesion.
• Access to Hilton Worldwide University with thousands of free learning opportunities, regular training, and development programs.
• Performance-based and industry-standard compensation, plus vacation entitlement according to the collective agreement.
• Work attire provided and cleaned.
• Worldwide accommodation opportunities at Hilton Hotels (at employee rates so attractive we’d rather not mention them here).
• Great employee discounts in areas such as shopping, flights, fashion, leisure, sports, tickets, housing, food, tech, mobile services, etc.
• Comprehensive welcome program and company onboarding.
• Good meals at low cost in the in-house team restaurant.