Field Application Scientist (m/f/d) - DACH

cytena GmbH; Freiburg im Breisgau; Vor Ort; EUR 50.000 - 70.000; Vollzeit

Zusammenfassung

A high-tech life sciences company is seeking a Field Application Scientist to support scientists across Central Europe. You will perform diagnostics, provide technical support, and collaborate with sales teams. Candidates should have an MSc or PhD in Life Sciences, strong communication skills, and hands-on laboratory experience. This position requires 50-70% travel. The role offers a dynamic work environment and various employee benefits.

Leistungen

Flexible working arrangements

Public transport tickets

Team-building activities

Modern office workspace

Company pension plan

Qualifikationen

• Hands-on experience in cell biology or genomics is preferred.
• Experience in customer-facing or technical support roles is advantageous.
• Good access to a major airport for regional travel.

Aufgaben

• Support scientists across DACH with training and technical assistance.
• Perform diagnostics and repairs on-site for CYTENA products.
• Lead product demonstrations and workshops at customer sites.

Kenntnisse

Hands-on experience with laboratory instrumentation

Strong communication skills

Proactive problem-solving skills

Ability to work independently

Fluent in English

Ausbildung

MSc or PhD in Life Sciences

Tools

Lab software tools

CRM systems

Jobbeschreibung

Field Application Scientist (m / f / d) - DACH

Full Time

• Freiburg im Breisgau, Deutschland
• Hybrid
• With Professional Experience

Who we are

CYTENA is a young and fast-growing high-tech company dedicated to developing automated high-precision lab instruments for the life science research and pharmaceutical industry. Its award-winning devices are used at prestigious academic and pharmaceutical labs worldwide to automate workflows in applications such as stable cell line development, single-cell omics, high-throughput screening, and drug discovery. Since 2019, CYTENA has been part of the BICO Group.

BICO is the leading bio convergence company globally, providing cutting-edge life science technologies to hundreds of laboratories and thousands of scientists. By integrating robotics, artificial intelligence, computer science, and 3D bioprinting with biology, BICO aims to improve health and lives worldwide.

Our mission: At CYTENA, we strive to make the development of modern therapies faster, safer, and more affordable.

Are you a scientist passionate about working hands-on with innovative technology and supporting research success? Join CYTENA as a Field Application Scientist (m / f / d) and help shape the future of single-cell sorting, liquid handling, and cell line development across Central Europe.

This role requires 50-70% travel, planned in advance.

Responsibilities

1. Support scientists across Germany, Austria, Switzerland, the Netherlands, Belgium, and neighboring countries through expert training and technical assistance.
2. Perform diagnostics, repairs, installations, and calibrations on-site for CYTENA products and related equipment.
3. Provide remote and on-site technical support and training to ensure optimal product performance and customer satisfaction.
4. Lead product demonstrations and workshops at customer sites, conferences, and tradeshows.
5. Assist customers in troubleshooting and optimizing workflows with scientific advice aligned to research goals.
6. Collaborate with sales, product management, and service teams to relay customer feedback and support product development.
7. Continuously update knowledge of life science trends through training and cross-functional collaboration.

Qualifications

1. MSc or PhD in Life Sciences, Biotechnology, Molecular Biology, or related fields.
2. Hands-on experience with laboratory instrumentation, preferably in cell biology, single-cell technologies, or genomics.
3. Willingness to travel across Central Europe (approx. 50–70%), mainly within the DACH region.
4. Experience in customer-facing or technical support roles is advantageous.
5. Strong communication skills for explaining complex scientific concepts.
6. Proactive problem-solving skills and structured troubleshooting approach.
7. Ability to work independently, manage multiple tasks, and document thoroughly.
8. Confidence in presenting and leading training sessions.
9. Fluent in English; German, Dutch, or French is a plus.
10. Good access to a major airport for regional travel.
11. Familiarity with lab software tools, data analysis, or imaging.
12. Comfortable with CRM systems and basic maintenance of CYTENA products.

What we offer

Joining CYTENA means contributing to innovative healthcare solutions in a dynamic, supportive environment. We offer:

• An agile, international start-up culture with flat hierarchies.
• Flexible working arrangements focusing on results.
• A well-equipped workspace with modern IT facilities.
• Team-building activities and a collaborative atmosphere.
• Benefits like public transport tickets, Givve Card, or Hansefit.
• Free fruits, water, coffee, a snack bar, rooftop terrace, chillout areas, parking, and more.
• A modern office in Freiburg’s Güterbahnhof-Areal, near the Black Forest.
• Participation in a company pension plan with attractive conditions.
• Opportunity to make a meaningful impact in the life sciences industry.

Apply online via our job portal. Please note, we cannot accept email applications for data privacy reasons.

CYTENA values diversity and is an equal opportunity employer. We celebrate and support differences to foster a collaborative environment.

Apply online

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