Exciting Customer Support Role in Malta for German Speakers + Relocation

Cross Border Talents; Köln; Remote; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A customer service company is seeking a German-Speaking Customer Care Specialist to enhance online security. This hybrid role involves responding to customer inquiries and moderating online content. No experience is needed, but candidates should possess a proactive mindset and native-level German. The company offers relocation assistance to Malta, health insurance, and flexible shifts for a balanced work-life environment.

Leistungen

Hybrid work setup

Relocation assistance

Health insurance

Performance bonuses

Flexible shifts

Qualifikationen

• Native German speaker with excellent written communication skills.
• Fluent in English at a conversational level.
• EU citizen or valid work permit holder.

Aufgaben

• Respond to customer inquiries and resolve issues via email.
• Moderate online content to ensure compliance with guidelines and laws.
• Play key role in preventing fraud, scams, and harmful content.

Kenntnisse

Proactive mindset

Attention to detail

Excellent written communication skills in German

Conversational English

Jobbeschreibung

Overview

German-Speaking Customer Care Specialist – Hybrid in Malta

Looking to work in a role where your actions make the internet a safer place? Join us as a German-Speaking Customer Care Specialist and be part of a team dedicated to enhancing online security. You'll review content and provide email-based customer support, all while enjoying the flexibility of a hybrid working model in Malta.

No prior experience is necessary—we’re looking for individuals with a proactive mindset, attention to detail, and a genuine passion for customer care.

What You’ll Love About This Role

• Hybrid Work Setup: Work from home and collaborate in a modern office space in Malta.
• Relocation Assistance: Moving to Malta is easy with our comprehensive relocation package.
• Bonuses & Growth: Regular team performance bonuses and a clear career growth path.
• Health Insurance: Full coverage to ensure your health and well-being.
• Flexible Shifts: We understand work-life balance and offer shifts that fit your lifestyle.

What You’ll Do

• Respond to customer inquiries and resolve issues via email.
• Moderate online content to ensure compliance with guidelines and laws.
• Play a key role in preventing fraud, scams, and harmful content.

Who You Are

• A native German speaker with excellent written communication skills.
• Fluent in English at a conversational level.
• An EU citizen or valid work permit holder.
• Ready to relocate to Malta and join us ASAP.

If you’re excited about contributing to a safer online environment, we’d love to have you on board!