E-Commerce and Marketplace Management Expert

IT Career Hub GmbH; Remote; EUR 40.000 - 60.000; Teilzeit

Zusammenfassung

An educational company is seeking an experienced e-commerce specialist to develop training materials for non-native German speakers. The role requires deep knowledge in e-commerce, excellent communication in German (C1-C2), and at least 3 years of relevant experience. The position is remote and part-time with a freelance contract at a competitive rate of €40/hour.

Leistungen

Remote work

Freelance contract

Salary €40/hour

Qualifikationen

• At least 3 years of professional experience in e-commerce, preferably in Germany or another EU country.
• Experience building and optimizing customer support and onboarding processes.
• Experience in teaching, mentoring, or public speaking is an advantage.

Kenntnisse

Deep practical knowledge in e-commerce

Clear communication

Excellent command of German (C1-C2)

Knowledge of Russian (C1-C2)

Knowledge of English (B2)

Experience with European marketplaces

Experience with CRM systems

Basic knowledge of Excel / Google Sheets

Hands-on experience with Meta Ads

Excellent communication skills

Ausbildung

Higher education in economics, management, logistics, e-commerce, digital marketing, or a related field

Jobbeschreibung

Job Description

This is a remote position.

Negentrix Holding is an educational company whose mission is to facilitate the entry of people into the German labor market through practical training and professional integration.

We operate three schools : IT Career Hub, DWW Academy, and Beam Institute of Technology, where we prepare students for in‑demand professions and support them from career orientation to their first job.

Our target audience is non‑native German speakers who have made Germany their new home. We know how to help them integrate into society and realize their professional potential.

We are currently seeking an experienced e‑commerce specialist / expert who can develop our training materials at a high professional level.

Requirements

• Deep practical knowledge in the field
• Ability to clearly communicate complex processes and material in a way that is understandable and applicable to international students
• Excellent command of German (C1-C2), knowledge of Russian (C1-C2), English (B2)
• Higher education in economics, management, logistics, e‑commerce, digital marketing, or a related field.
• At least 3 years of professional experience in e‑commerce, preferably in Germany or another EU country, in positions such as: E‑commerce Project Manager, Key Account Manager (Marketplace / E‑commerce), Brand Manager (E‑commerce / Digital), Marketing Manager, E‑commerce Consultant, SaaS Solutions Adaptation Specialist
• Experience with European marketplaces (Amazon, eBay, Ozon, Wildberries, Etsy, etc.)
• Knowledge of product catalog management, procurement, logistics, pricing, and operational processes
• Experience with CRM systems and integrations (e.g., Bitrix, HubSpot, RetailCRM)
• Basic knowledge of Excel / Google Sheets, analytics, and BI tools
• Understanding of sustainable development trends in e‑commerce (a plus)
• Ability to clearly, structured, and visually present operational processes, key performance indicators (KPIs), and market logic
• Understanding of AI processes in marketing: automation, personalization, and analytics
• Hands‑on experience with Meta Ads, Google Ads, TikTok Ads
• Understanding and analysis of relevant loyalty metrics: NPS, CSAT, churn rate
• Knowledge of SaaS tools and digital service ecosystems
• Experience building and optimizing customer support, retention, and onboarding processes
• Experience in teaching, mentoring, or public speaking would be an advantage
• Excellent communication skills and empathy

Benefits

• Remote work, part‑time
• Freelance contract
• Salary €40 / hour