Customer Support Specialist (m/f/d) Netherlands

TeamViewer; Göppingen; Vor Ort; EUR 40.000 - 55.000; Vollzeit

Zusammenfassung

A leading software company in Göppingen is seeking a Customer Support Specialist to assist clients in the Netherlands and English-speaking countries. This role involves handling customer inquiries, providing technical support, and preparing tailored offers. Ideal candidates will have a university degree, fluency in Dutch and English, and a passion for customer service. Join a diverse team and enjoy perks like flexible office culture and health activities.

Leistungen

Free fruit and drinks

Health and wellness activities

Relaxed office atmosphere

Qualifikationen

• University degree in economics or relevant vocational education.
• Fluency in Dutch and English is mandatory; German is a plus.
• Some experience in customer and/or sales roles, like internships.
• Determination, enthusiasm, and willingness to learn.

Aufgaben

• Support existing customers with technical and accounting issues.
• Answer inquiries via the ticket system.
• Prepare tailored offers for potential customers.
• Demonstrate software solutions to address customer IT challenges.
• Collaborate with the Customer Support team to enhance customer experience.

Kenntnisse

Fluency in Dutch

Fluency in English

Strong communication skills

Team spirit

Determination

Ausbildung

University degree in economics or relevant vocational education

Jobbeschreibung

Customer Support Specialist (m/f/d) Netherlands

• Support our existing customers based in the Netherlands and other English speaking countries with their technical and accounting issues over the phone and via email
• Provide support to our customers by answering inquiries via our ticket system
• Prepare offers for prospect customers, tailoring solutions to their individual needs
• Show our software solutions to customers via online demonstrations, presenting functionality that will solve their individual IT challenges
• Work closely with all members of the Customer Support team to deliver a best-in-class experience for our existing and potential customers

What we offer

• Make a significant contribution to the turnover of our company! TeamViewer is used in space. What else can we achieve with your help?
• "If I were CEO, I would..." Say what you're thinking! We live an open-door policy and our managing directors are always open to feedback and suggestions
• Make yourself at home! We don\'t wear ties. In our relaxed office atmosphere, you can wear whatever you want and relax in on of our many lounge areas
• Of course, we offer you perks like free fruit, drinks and a variety of health and well being activities
• We truly live and celebrate our cultural diversity: our colleagues come from from more than 60 countries and speak more than 40 languages
• We work hard, and play harder! Look forward to company celebrations, team events and other social gatherings

What you bring

• University degree in the field of economics, or other relevant vocational education such as commercial or technical training
• Fluency in Dutch and English is mandatory, German is a plus
• At least some experience working in customer and/or sales, e.g. Internships
• Determination, enthusiasm and willingness to learn
• Working independently is just as important to you as team spirit
• Strong communication skills and passion for working with people