Customer Relationship Management Consultant

Nityo Infotech; Köln; Remote; EUR 80.000 - 100.000; Vollzeit

Zusammenfassung

A technology firm focused on life sciences is seeking a CRM Consultant. The role demands expertise in CRM product management with 10-12 years of experience, particularly with Veeva platforms. Candidates should have strong communication skills and the ability to manage product backlogs. This position supports remote work and requires a relevant Bachelor's or Master's degree.

Qualifikationen

• 10–12 years of experience in product management, CRM platforms, or life sciences technology solutions.
• Expertise in life sciences CRM workflows, customer data integration, and data quality management.
• Strong knowledge of Veeva products and Agile/Scrum methodologies.

Aufgaben

• Define product vision, manage product backlogs, and deliver market-ready CRM features.
• Conduct training and enablement sessions for clients and internal teams.
• Align cross-functional teams to achieve product goals.

Kenntnisse

Product management

CRM platforms

Stakeholder management

Communication skills

Data quality management

Ausbildung

Bachelor’s or Master’s degree in Life Sciences, Computer Science, Business Administration

Tools

Veeva Vault CRM

Veeva Network

OpenData platforms

Jobbeschreibung

CRM Consultant

Contract

Remote

Bachelor’s or Master’s degree in Life Sciences, Computer Science, Business Administration, or related field (MBA preferred).

10–12 years of experience in product management, CRM platforms, or life sciences technology solutions.

Strong knowledge of Veeva Vault CRM, Veeva Network, and OpenData platforms.

Proven ability to define product vision, manage product backlogs, and deliver market-ready CRM features.

Expertise in life sciences CRM workflows, customer data integration, and data quality management.

Skilled in stakeholder management, gathering requirements, and aligning cross-functional teams.

Experience conducting training and enablement sessions for clients and internal teams.

Strong communication and presentation skills to evangelize product capabilities.

Preferred certifications : Veeva CRM / Vault, Agile / Scrum (CSPO), Data Management / Governance.