Customer Experts - German Speaking - Remote inGreece

Dila Recruitment; Remote; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A leading recruitment agency is looking for a Customer Support Specialist to assist customers via phone, chat, and email. This remote position requires fluency in German and strong English communication skills. Responsibilities involve maintaining high customer satisfaction and managing cases efficiently. The role offers competitive salary, relocation support to Greece, and opportunities for professional growth, including training and community initiatives.

Leistungen

Relocation support covering flight and accommodation

Competitive monthly salary + 2 extra salaries per year

Health care benefits and discounts

Training by certified instructors

Professional growth opportunities

Free online Greek language courses

Qualifikationen

• Fluency in German and very good English skills.
• Exceptional communication and soft skills are a must.
• Tech-savvy with good problem-solving abilities.

Aufgaben

• Communicate with customers via phone, chat, and e-mail.
• Track cases to ensure timely closure.
• Maintain high customer satisfaction levels.

Kenntnisse

Fluency in German

Very good communication skills in English

Exceptional communication & soft skills

Problem-solving skills

Computer knowledge / tech savviness

Ability to multitask

Team player in a fast-paced environment

Jobbeschreibung

Position

Customer Support Specialist

Work Model

Remote

Location

Greece

Employment Type

Full-time

What you will do

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

What you will bring

• Fluency in German
• Very good communication skills in English
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge / tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

What we offer

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (all at no cost to you)
• Competitive monthly salary + 2 extra salaries per year
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State of the art premises, providing a great working environment with relaxing break areas