Customer Experts - German Speaking - Remote inGreece

Dila Recruitment; Remote; EUR 20.000 - 40.000; Vollzeit

Zusammenfassung

A recruitment agency is seeking a Customer Support Specialist to work remotely from Greece. The successful candidate will communicate with customers via multiple channels and ensure high satisfaction while building professional relationships. They must be fluent in German and possess strong soft skills, problem-solving abilities, and tech savviness. The role offers competitive compensation, health benefits, training by certified instructors, and support for relocation, including flight tickets and accommodation.

Leistungen

Relocation support with flight and accommodation

Competitive salary with two extra salaries per year

Health care benefits and discounts

Full training by certified instructors

Professional growth opportunities

Community and social responsibility initiatives

Free online Greek language courses

Great working environment

Aufgaben

• Communicate with customers via phone, chat & e-mail.
• Track and follow cases to ensure closure in a timely manner.
• Maintain high customer satisfaction, representing a major brand.
• Provide and maintain strong, professional relationships with partners.
• Work towards reaching targets set by client and internal expectations.

Kenntnisse

Fluency in German

Very good communication skills in English

Exceptional communication & soft skills

Problem-solving skills

Computer knowledge / tech savviness

Ability to multitask

Team player in a fast-paced environment

Jobbeschreibung

Position

Customer Support Specialist

Work Model

Remote

Location

Greece

Employment Type

Full-time

What you will do

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

What you will bring

• Fluency in German
• Very good communication skills in English
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge / tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

What we offer

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (all at no cost to you)
• Competitive monthly salary + 2 extra salaries per year
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State of the art premises, providing a great working environment with relaxing break areas