Customer Experience Specialist (German) - Move to Athens

Cross Border Talents; Köln; Vor Ort; EUR 30.000 - 40.000; Vollzeit

Benefits dieser Stelle

Competitive salary with 14 payments per year

Permanent contract

Ongoing training and development opportunities

Zusammenfassung

A global talent consultancy is seeking a Customer Experience Specialist to join their team in Athens. The role involves assisting customers through various channels while ensuring high-quality service. Ideal candidates are fluent in German and English, have previous customer service experience, and possess strong communication skills. This position offers a competitive salary and a permanent contract.

Qualifikationen

• Fluent in both German and English, spoken and written.
• Previous customer service experience preferred.
• Strong communication and problem-solving skills.

Aufgaben

• Provide accurate information and resolve issues promptly.
• Maintain professionalism and empathy in every interaction.
• Collaborate with the team to ensure customer satisfaction.
• Answer and resolve incoming customer inquiries via phone, email, or chat.

Kenntnisse

Fluent in German

Fluent in English

Strong communication skills

Problem-solving skills

Jobbeschreibung

Customer Experience Specialist (German) - Move to Athens

About the job Customer Experience Specialist (German) - Move to Athens

Inbound Customer Support German in Athens
Location: Athens, Greece
Start Date: 1 September
Schedule: Monday to Friday, 9:00 AM 7:00 PM (flexible)
Work Type: On-site

About the Role:
We are seeking an Inbound Customer Support Representative fluent in German and English to join our team in Athens. You will handle incoming calls, assist customers with their inquiries, and provide a high-quality service experience.

What We Offer:

• Competitive salary with 14 payments per year
• Permanent contract
• Ongoing training and development opportunities
  

Key Responsibilities:

• Provide accurate information and resolve issues promptly
• Maintain professionalism and empathy in every interaction
• Collaborate with the team to ensure customer satisfaction
• Answer and resolve incoming customer inquiries via phone, email, or chat

Requirements:

• Fluent in German and English (spoken and written)
• Previous customer service experience preferred
• Strong communication and problem-solving skills
• Ability to work on-site in Athens

How to Apply:
If you are ready for a new opportunity in Athens and want to join a supportive, international team, send your CV in English today.