CRM Solution Architect (m/f/d)

JR Germany; Kempten (Allgäu); Vor Ort; EUR 55.000 - 75.000; Vollzeit

Zusammenfassung

A leading medical device manufacturer is seeking a CRM Solution Architect to conduct analysis, design processes, and oversee implementation of CRM systems. The ideal candidate should have over 3 years of experience with Microsoft Dynamics 365 and strong problem-solving skills. Benefits include flexible hours and employee discounts.

Leistungen

Central Location

Employee Discounts

Flexible Hours

International Environment

Onboarding

Workplace Well-Being

Qualifikationen

• At least 3 years of experience with Microsoft Dynamics 365.
• Proficient in CRM configuration, including workflows and user setup.
• Strong problem-solving abilities and innovative thinking.

Aufgaben

• Conduct a comprehensive analysis of Microsoft Dynamics 365 CRM systems.
• Design end-to-end CRM processes including data models and workflows.
• Oversee implementation and customization of the CRM platform.

Kenntnisse

Microsoft Dynamics 365

CRM configuration

Problem-solving

Integration tools and APIs

English proficiency

Jobbeschreibung

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MED-EL is a leading manufacturer of innovative medical devices for the treatment of various types and degrees of hearing loss. Our unique portfolio of implantable hearing solutions benefits thousands of individuals in more than 140 countries worldwide. With headquarters in Innsbruck, Austria, MED-EL has over 3,000 employees around the world.

About MED-EL

MED-EL is a leading manufacturer of innovative medical devices for the treatment of various types and degrees of hearing loss. Our unique portfolio of implantable hearing solutions benefits thousands of individuals in more than 140 countries worldwide. With headquarters in Innsbruck, Austria, MED-EL has over 3,000 employees around the world.

CRM Solution Architect (m/f/d)
Information Technology
Innsbruck, Austria | Professionals | Full-Time 38.5h | Permanent

Your Tasks

• Conduct a comprehensive analysis of our Microsoft Dynamics 365 CRM systems, identifying redundancies, inefficiencies, and integration challenges
• Design end-to-end CRM processes, including data models, integration layers, workflows, and user interfaces
• Define and enforce CRM development standards based on best practices and governance models
• Oversee the implementation and customization of the CRM platform, ensuring alignment with business needs
• Document system architecture and data flows to ensure smooth transition and effective knowledge retention

Your Profile

• At least 3 years of experience with Microsoft Dynamics 365
• Proficient in CRM configuration, including workflows, user setup, data import, SQL, and security settings
• Experience with integration tools and APIs
• Strong problem-solving abilities and innovative thinking in troubleshooting system and process issues; proactive approach to communication and teamwork
• Excellent English skills, both written and spoken

Your Benefits

• Central Location
• Employee Discounts
• Flexible Hours
• International Environment
• Onboarding
• Workplace Well-Being Workplace Well-Being

Interested?

Want to join a company that helps bring the joy of sound to people with hearing loss? Apply now!

Your Contact Person
If you have any questions please contact Chantal Heiland.
[emailprotected]