Content Moderator / Customer Service Specialist with German - Portugal (on-site)

Velenosi & Meredith Consulting; Köln; Vor Ort; EUR 30.000 - 40.000; Vollzeit

Zusammenfassung

A digital consulting firm is seeking a Content Moderator / Customer Service Specialist fluent in German and English to join their team in Porto, Portugal. You will be responsible for moderating content, assisting users, and ensuring a safe online experience. The role offers a €3000 welcome bonus and opportunities for career growth in a vibrant work environment.

Leistungen

€3000 Welcome Bonus

Comprehensive relocation package

Paid training and full onboarding

Qualifikationen

• Fluent in both German and English.
• Experience in customer service roles preferred.
• Ability to work in a multicultural environment.

Aufgaben

• Review and moderate user-generated content.
• Assist users via chat and email.
• Maintain accurate documentation of interactions.

Kenntnisse

Fluent in German

Strong English skills

Customer support experience

Empathy

Jobbeschreibung

Content Moderator / Customer Service Specialist with German - Portugal (on-site)

Job Openings Content Moderator / Customer Service Specialist with German - Portugal (on-site)

About the job Content Moderator / Customer Service Specialist with German - Portugal (on-site)

We're Hiring: Content Moderator / Customer Service Agent with German - Porto, Portugal (on-site)

Do you speak German fluently and have strong English skills? Are you passionate about online safety and helping users navigate digital platforms? Join our international team in Porto, where you will play a key role in maintaining a secure and respectful online environment while providing top-tier customer support.

What Youll Be Doing:

• Review and moderate user-generated content according to platform guidelines
• Assist users via chat, email, or internal systems with professionalism and empathy
• Escalate violations or complex issues per internal protocols
• Support a safe and positive user experience by enforcing content policies
• Maintain accurate documentation of interactions and moderation actions

What We Offer:

• 3000 EUR Welcome Bonus to support your start in Portugal
• Comprehensive relocation package(including travel & temporary accommodation)
• Paid training and full onboarding process
• A vibrant multicultural work environment in sunny Porto
• Modern office space and supportive leadership
• Real opportunities for career growth in digital operations and customer experience

Help make the digital world a safer place while building your international career.

Apply now and become part of a mission-driven team in Porto!