Cluster Front Office Manager (m/f/d)

Fairmont Hotels & Resorts; Frankfurt; Vor Ort; EUR 30.000 - 40.000; Vollzeit

Zusammenfassung

A leading hospitality company in Frankfurt seeks a team member to manage resources and support staff development. This role requires training in hotel management and fluent English, offering a unique 4-day work week and perks such as free stays at hotels and discounts on food and drinks around the world.

Leistungen

4-day work week

Free stays at hotels

Discounts on food and drinks

Flexible working arrangements

Qualifikationen

• Completed a course of training in the hotel business.
• Gained some management experience.
• Can inspire fellow staff and guests.

Aufgaben

• Take care of resource planning and manage the team.
• Ensure accounts are correct and admin processes run smoothly.
• Support colleagues with a smile during peak check-in times.

Kenntnisse

Management experience

Fluent English

Resource planning

Customer service

Ausbildung

Training in hotel business

Jobbeschreibung

Overview

We are storytellers - from tales of wild journeys of discovery across the world at 25hours Hotel The Trip to fascinating experiences of famous personalities at 25hours Hotel The Goldman. For us, the diversity which embodies both of our hotels in Frankfurt is our lifestyle. Pizza Friday fun and a round of crazy golf in the office are part of this, as well as flat hierarchies and the opportunity to get a taste of other departments. We are a young team and we love our friendly, informal culture.

COME AS YOU ARE and SHOW WHAT YOU CAN...

Job Description

How does your working day look like …

• You’ll take care of resource planning, manage the team, and support your colleagues’ development
• You’ll make sure the accounts are correct and admin processes run smoothly.
• You’ll support your colleagues with a winning smile whenever, once again, all the guests turn up to check in at the same time. On top of this, you’ll also keep your head above water when there are sudden changes of plan

Qualifications

Your personality counts more than your CV …

• You’ve completed a course of training in the hotel business, gained some management experience and can speak English fluently
• You can inspire your fellow staff just as you can inspire your guests. On top of this, you know your way around town and always have tips for partying up your sleeve
• You’re a doer – and even if you do it wrong sometimes, you openly admit it
• You’re not just bringing your abilities, but also your character

What´s in it for you …

• Only work 4-days a week as a full-time team member without payment or holiday reduction
• Get to know our 25hours hotels and stay for free for a maximum of 10 nights per years as an employee
• Take advantage of being part of Ennismore and get generous discounts when visiting our bars and restaurants as well as booking hotel rooms all over the world
• Benefit from great offers from our numerous cooperation partners
• Reconcile your personal situation with work – we are open to part-time employment, mini-jobs and any other adjustments
• Be part of our hilarious staff parties and much more …