Clinical Applications Engineer - Reprocessing (m/w/d)

Intuitive; Frankfurt; Vor Ort; EUR 60.000 - 85.000; Vollzeit

Zusammenfassung

A healthcare technology leader is seeking a Clinical Applications Engineer - Reprocessing based in Germany. This remote role focuses on enabling Intuitive’s endoluminal reprocessing solutions. Candidates should have a Bachelor's degree in a related field and at least 4 years of industry experience, alongside strong communication skills and fluency in English and German. The position involves engaging with stakeholders and executing research programs across diverse markets and healthcare settings.

Qualifikationen

• Minimum 4 years of industry experience with customer-facing roles.
• Experience collaborating with international teams in various time zones.
• Certifications related to medical reprocessing preferred.

Aufgaben

• Execute exploratory reprocessing research programs.
• Develop project plans for expanding into new regions.
• Engage with stakeholders to assess local reprocessing needs.
• Deliver compliance information sessions.
• Act as a liaison for product development feedback.

Kenntnisse

Medical procedures knowledge

Excellent communication skills

Project management

Fluent in English and German

Ausbildung

Bachelor's degree in science, engineering, or related field

Jobbeschreibung

Clinical Applications Engineer - Reprocessing (m/w/d)

• Full-time
• Ways of Working: Remote - This job will be remote and/or the job is designed to be performed outside of the office. Employees will come onsite when requested by the leader.
• Employee Type: Employee
• Global Job Level (HCM): Professional 3 (9)

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

As a pioneer and leading company in the field of robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare’s hardest challenges and advance what is possible.

Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere—we strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

Passionate people who want to make a difference drive our culture—our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real-world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.

Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let’s advance the world of minimally invasive care.

Primary Function of Position:

TheClinical Applications Engineer - Reprocessingserves as a technical liaison for Intuitive’s endoluminal reprocessing solutions across new and existing markets. This position is critical for enabling the successful deployment and sustainability of Intuitive’s endoluminal reprocessing programs in diverse healthcare settings.

Working cross-functionally with commercial teams, reprocessing trainers, engineering, and external partners, this role ensures that reprocessing solutions are technically sound, compliant, scalable, and aligned with regional and customer-specific needs.

Roles and Responsibilities:

• Execute exploratory reprocessing research programs to support expansion into new regions.
• Develop and implement project plans for research programs.
• Collaborate with commercial, clinical, and market teams to prioritize expansion targets.
• Engage stakeholders (hospital admins, clinical staff) and conduct site assessments to understand local reprocessing needs.
• Deliver tailored information sessions and ensure compliance with local regulations.
• Monitor outcomes and share learnings with leadership for continuous program improvement.
• Serve as the ´voice of the customer´ during early-stage product development by gathering feedback from end users and external partners, identify customer challenges and advocate effective solutions.
• Support validation and launch strategies, including hands‑on field training and feedback collection.
• Review documentation as Subject Matter Expert to ensure clarity and compliance.

Required Knowledge, Skills, and Experience:

• Minimum bachelor’s degree in science, engineering, or a related field, or equivalent relevant experience.
• Demonstrated experience or strong interest in medical procedures and reprocessing, with applicable certifications.
• Minimum 4 years of industry experience, with a proven track record of translating customer needs into actionable design insights.
• Experience working directly with customers to articulate the value and potential of new medical technologies and thrives in a high-energy, fast-paced, and customer‑facing environment.
• Demonstrated success collaborating with international, cross‑functional teams across multiple time zones to ensure effective communication and coordinated execution.
• Experience navigating complex or high‑tension situations, aligning stakeholders toward effective, forward‑looking solutions.
• Excellent written and verbal communication, presentation, and interpersonal skills.
• Acts as a Medical Device Consultant (Medizinprodukteberater) in Austria and Germany, after appropriate training, as per legal requirement and provide guidance, insight, and support in the proper handling of Intuitive medical devices.
• Willingness and ability to travel up to 60%, often on short notice, to support accounts across multiple geographies.
• Fluent in English and German.