Bilingual Support Consultant- Relocation Included

Cross Border Talents; Remote; EUR 80.000 - 100.000; Vollzeit

Zusammenfassung

An international recruitment agency is seeking German-speaking professionals for customer support roles in Greece, Portugal, and Spain. Responsibilities include assisting customers with inquiries and providing solutions. No prior experience is necessary, as paid training will be provided. This role not only offers competitive salary and performance-based bonuses, but also includes a relocation package with support for finding housing in vibrant cities. You will enjoy a multicultural environment and a sunny climate.

Leistungen

Relocation package

Flight ticket to Spain, Greece, or Portugal

Company-paid hotel accommodation

Private health insurance

Performance-based bonuses

Qualifikationen

• No prior experience needed; full paid training is provided.
• Motivated to relocate and start an international career abroad.

Aufgaben

• Handle customer inquiries via phone, email, and live chat.
• Provide clear and effective solutions to issues.
• Support customers with account setup, billing, and orders.
• Document and update customer records.
• Collaborate with colleagues to improve processes.
• Ensure high customer satisfaction through empathy.

Kenntnisse

Native or near-native German (C1-C2)

Good level of English (B1 or higher)

Strong communication skills

Problem-solving skills

Basic computer skills (MS Office, email, chat)

Jobbeschreibung

Live and work abroad. We are hiring German-speaking professionals for customer support positions in Greece, Portugal, and Spain. Be part of an international team, gain valuable work experience, and enjoy life in the sun.

In this role, you will be the first point of contact for customers, helping them with questions, technical issues, and product information. Youll be trained to deliver excellent service and become part of a friendly, multicultural team.

Responsibilities

Handle customer inquiries via phone, email, and live chat in a professional and timely manner

Provide clear and effective solutions to technical or service-related issues

Support customers with account setup, billing, orders, or product use

Document and update customer records in the system

Collaborate with colleagues and supervisors to continuously improve processes

Ensure high customer satisfaction through patience, empathy, and problem-solving skills

Requirements

Native or near-native German (C1-C2) and good level of English (B1 or higher)

Strong communication and active listening skills

Ability to stay calm and positive when solving customer issues

Basic computer skills (MS Office, email, chat platforms)

No prior experience needed full paid training is provided

Motivated to relocate and start an international career abroad

What We Offer

Relocation package:

Flight ticket to Spain, Greece, or Portugal

Airport pickup upon arrival

Company-paid hotel accommodation during the first weeks

Assistance in finding long-term housing

Salary & Benefits:

Competitive monthly salary + performance-based bonuses

Paid initial training and continuous coaching

Private health insurance (in some locations)

Work-Life Balance:

Full-time, 40 hours per week, with rotating shifts

Internal promotions to Team Leader, Quality Analyst, Trainer, or other departments

Experience in an international corporate environment

Work in vibrant cities like Lisbon, Athens, Barcelona, or Thessaloniki

Enjoy a sunny climate, cultural diversity, and affordable lifestyle