Audio Visual FIELD ENGINEER

Brookwood Recruitment; München; Hybrid; EUR 50.000 - 70.000; Vollzeit

Zusammenfassung

A recruitment agency seeks an Audio Visual Field Engineer in Munich, Germany. This hybrid role requires expertise in AV control systems, strong communication skills, and the ability to work on sensitive sites. The ideal candidate has a Bachelor's degree and fluent German and English. Responsibilities include technical support, system design, and field deployment. The position offers a chance to work with high-profile clients and contribute to innovative AV projects.

Qualifikationen

• Experience in AV technical support and commissioning.
• Knowledge of SQL databases and networking principles.
• Certification in leading AV control technologies is a plus.

Aufgaben

• Provide on-site support for AV control systems.
• Collaborate on large-scale AV system designs.
• Travel to customer sites for commissioning.
• Provide feedback to product teams based on field experience.

Kenntnisse

Microsoft Windows OS (servers, registry, DLLs)

Networking (TCP/IP, Ethernet)

Python 3 programming

Communication protocols (RS232/RS422, infrared)

AV system integration (AMX, Crestron, Extron, Kramer, Biamp)

Fluent in German

Fluent in English

Ausbildung

Bachelor's degree in Electrical Engineering, Computer Science, or related field

Jobbeschreibung

Overview

Audio Visual FIELD ENGINEER - German & English Speaking. AV control programming, system design, and on-site commissioning expertise.

Able to work on secure and sensitive sites, including MOD/Federal end users.

About the Role

The System Field Engineer is a hybrid role that combines advanced technical support, AV control programming, system design, and on-site commissioning expertise. This position supports customers throughout the lifecycle of strategic AV projects – from pre-sales design and validation to field deployment, troubleshooting, and product feedback. The role requires strong technical knowledge, excellent communication skills, and hands-on experience in commissioning AV control systems in the field.

Main Responsibilities

Technical Support & Control Applications

• Provide both remote and on-site support for AV control systems, assisting with design, configuration, and troubleshooting.
• Diagnose issues related to control software, AV hardware communication (RS232, TCP/IP), and third-party device integration.
• Guide customers through system setup and resolve anomalies in software or hardware operation.

System Design & Pre-Sales Engineering

• Collaborate with Project Consulting Managers and Technical Managers on large-scale AV system designs, tenders, and proposals.
• Validate technical feasibility and compliance with customer requirements.
• Create alternative designs to competitive solutions using industry-leading AV technologies.

Field Commissioning

• Travel to customer sites to perform system commissioning, validation, and troubleshooting.
• Ensure proper integration and functionality of AV control systems during final deployment.
• Provide hands-on support and training to clients.

Post-Sales & Product Feedback

• Evaluate project outcomes and provide feedback to sales and technical teams.
• Inform product improvement needs to the Product & Development team based on field experience and tender requirements.
• Maintain awareness of certifications and specifications (medical, military, environmental) relevant to AV control systems.

Required Skills & Qualifications

Technical Expertise

• Strong knowledge of Microsoft Windows OS (servers, registry, DLLs), SQL databases.
• Solid understanding of networking (TCP/IP, Ethernet, IP addressing, NAT, routers).
• Proficiency in Python 3 programming.
• Familiarity with communication protocols (RS232/RS422, infrared).
• Experience with AV system integration and control platforms (AMX, Crestron, Extron, Kramer, or Biamp) or other major industry solutions.

Communication & Reporting

• Fluent in both German and English, with excellent verbal and written communication skills.
• Ability to explain technical concepts clearly to non-technical users.
• Methodical troubleshooting skills and strong attention to detail.
• Regular reporting on project status using internal tools.
• Able to work on secure and sensitive sites, including MOD/Federal end users.

Education & Experience

• Bachelor’s degree in Electrical Engineering, Computer Science, or a related field.
• Proven experience in AV technical support, system design, and field commissioning of AV control systems.
• Certification in leading AV control technologies and third-party control systems is a plus.

For more information please reach out to Louise Wright, Director of Audio Visual.