Assistant Manager

Zachary Daniels; Düsseldorf; Vor Ort; EUR 35.000; Vollzeit

Zusammenfassung

An international self-storage firm is seeking an Assistant Store Manager (m/f/d) in Düsseldorf. The role involves providing customer advice, managing rental agreements, and ensuring daily operations run smoothly. Requires retail experience and strong German (C1) and English (B2) skills. The position offers structured onboarding, predictable hours, modern work environment, and attractive employee benefits including a health allowance and pension scheme.

Leistungen

Structured onboarding with training plan

Clear development pathways

Predictable working hours

Free drinks and employee discounts

Annual health allowance

Company pension scheme

Regular training opportunities

Qualifikationen

• Experience in retail, sales or customer service.
• Friendly, professional manner with enjoyable customer interaction.
• Confident PC and CRM system usage; Category B driving license is advantageous.

Aufgaben

• Provide professional advice and sell storage units and additional services.
• Make outbound calls to convert enquiries into rentals.
• Manage rental contracts, cash handling, and customer accounts.
• Ensure smooth day-to-day store operations including security and key systems.
• Work with performance KPIs and produce reports.
• Collaborate within a small, self-managed store team.

Kenntnisse

Retail experience

Customer service skills

Sales-focused mindset

Very good German skills (C1)

Good English skills (B2)

Jobbeschreibung

Assistant Store Manager (m/f/d) - Düsseldorf

Salary: €34,800 gross per year + team bonus (approx. €300 per month)
Location: Düsseldorf

Working hours: Monday to Friday, 9:30am-6:00pm; Saturday until 3:00pm (no shift work)

Are you looking for a varied role with clear structure, strong customer interaction and genuine career development opportunities?

We are recruiting on behalf of an internationally successful self-storage business for an Assistant Store Manager (m/f/d) in Düsseldorf.

The Role

• Providing professional advice and selling storage units and additional services (e.g. insurance, packing materials), both face to face in store and over the phone
• Actively following up leads and making outbound calls to convert enquiries into rentals
• Independently managing rental contracts, renewals, cash handling and customer accounts
• Taking responsibility for the smooth day-to-day operation of the store, including organisation, security, key and alarm systems and basic site checks
• Working with performance KPIs such as occupancy, conversion rates and add-on sales, and producing reports
• Working closely within a small, self-managed store team

What's on Offer

• Structured onboarding with an individual training plan (approx. 16 weeks)
• Clear development pathways, for example into a Store Manager or District Trainer role
• Predictable working hours with no shift patterns
• Modern working environment and a supportive, collaborative team
• Uniform provided, free drinks and attractive employee discounts
• Annual health allowance of €600
• Company pension scheme and regular training and development opportunities

What We're Looking For

• Experience in retail, sales or customer service
• Friendly, professional manner with a genuine enjoyment of customer interaction, both in person and over the phone
• Sales-focused mindset with an emphasis on excellent service rather than hard selling
• Very good German skills at C1 level and good English skills at B2 level
• Confident using PCs and CRM systems; a Category B driving licence is advantageous

Ref: BBBH34043