AmadeusSabreTravelport Specialist

careerxtra; Berlin; Hybrid; EUR 60.000 - 80.000; Vollzeit

Zusammenfassung

A leading corporate travel management firm in Berlin is looking for a dedicated Client Support Specialist. This full-time role offers a hybrid working model and requires GDS expertise, particularly in using systems like Sabre. Candidates must be fluent in German and possess strong communication skills. The position offers competitive salary and benefits, including health plans and parental leave, within an innovative international team environment. Join us in shaping the future of corporate travel management!

Leistungen

Competitive salary

Generous medical, dental & vision plans

Paid parental and bereavement leave

Subsidized commuter benefits

Mental health support programs

Growth opportunities

Qualifikationen

• At least 1 year of hands-on experience using a Global Distribution System.
• Experience in customer service ideally within the travel, hospitality, or business travel sector.
• Availability for a structured 10-week onboarding phase.

Aufgaben

• Deliver first-class travel support via chat, phone, and email.
• Accurately manage and book flights, hotels, rail, and car rentals using a GDS.
• Advise clients on self-service features available on our booking platform.

Kenntnisse

Fluent German (C2-level)

Strong English (minimum B2-level)

GDS Experience

Excellent communication skills

Tech-savvy

Tools

Gmail

Zendesk

Slack

Salesforce

Jobbeschreibung

Location

Berlin Germany

Model

Hybrid (1 day per week in office)

Employment Type

Full-time

If you have GDS expertise and a passion for delivering top-tier client service this role offers you the chance to work with an international team and help shape the future of corporate travel management .

Your Responsibilities

• High-Quality Client Support : Deliver first-class travel support via chat phone and email .
• Booking Management : Accurately manage and book flights hotels rail and car rentals using a GDS.
• Expert Guidance : Advise clients on self-service features available on our booking platform and mobile app.
• Compliance : Ensure all bookings and advice adhere to company and client-specific travel policies (Travel Policy Compliance) .
• Process Improvement : Share valuable feedback and insights to enhance our processes and boost client satisfaction .
• Market Awareness : Stay current with industry trends new products and supplier offerings.

Your Profile: What You Bring

• Language Skills : Fluent German (C2-level) is mandatory along with strong English (minimum B2-level) for internal communication.
• GDS Experience : At least 1 year of hands-on experience using a Global Distribution System (ideally Sabre but Amadeus or Galileo experience is also relevant).
• Service Background : Experience in customer service ideally within the travel hospitality or business travel sector.
• Communication : Excellent communication skills and the ability to thrive in a collaborative team setting .
• Tech Savvy : Familiarity with modern communication tools (e.g. Gmail Zendesk Slack; Salesforce knowledge is a plus).
• Onboarding : Availability for a structured 10-week onboarding phase (no time off except weekends).

What You Can Expect

• Competitive salary performance-based benefits
• Generous medical dental & vision plans
• Paid parental and bereavement leave
• Subsidized commuter benefits & connectivity stipends
• Mental health support programs
• Growth opportunities in a global travel-tech leader
• Friendly international and innovative team environment

Are you ready to elevate your career in Corporate Travel Management

Apply now! Join a company actively shaping the future of business travel.