Account Manager

Bluebird Recruitment; Berlin; Hybrid; EUR 70.000 - 80.000; Vollzeit

Zusammenfassung

A leading tech recruitment agency is seeking an Account Manager in Berlin who will manage and expand existing client revenue and drive commercial growth within a successful e-commerce SaaS platform. The ideal candidate should possess at least 2 years of B2B software account management experience, with a proven track record in upselling and cross-selling. This role offers an attractive base salary and uncapped commission potential based on performance, along with a flexible work-from-home policy after an initial ramp-up period.

Leistungen

Car allowance

Performance-weighted commission

Flexible work-from-home policy

Qualifikationen

• 2 years B2B software account management or commercial CSM experience.
• Proven success in upselling or cross-selling within SaaS.
• Consultative and data-driven approach.

Aufgaben

• Manage and expand existing clients' revenue.
• Consult with strategic accounts closely with customer service.
• Achieve revenue targets with a commercial growth focus.

Kenntnisse

B2B software account management

Consultative sales

Upselling or cross-selling

Jobbeschreibung

Company: Plenty One

Role: Account Manager (2x)

Location: Berlin

Language: German English

WFH policy: During ramp in-office TueThu in Berlin (travel covered). After consistent performance flexibility (e.g. 1 day / week in office).

Industry: E-commerce SaaS (marketplace OMS / WMS / fulfilment payments / returns)

Product: Single platform to list on 150 marketplaces (Amazon eBay Otto etc.) manage orders / warehouse / picking / shipping / payments / returns; can be full stack or marketplace-only with SAP / ERP integrations.

Size and functions of local team:

Company 350. GTM org 48 (incl. CRO). AEs: headcount 10 (8 open due to performance bar). SDRs: 10 (1:1 with AEs). Also SEs Account Management and building a Partner team.

Role description

• Account Manager commercial growth focus.
• Manages and expands existing clients revenue by migrating them to the new (higher-value) version of Plenty One or helping their business grow on the current platform.
• Consultative sales with a strong commercial focus working closely with CS on strategic accounts.
• Portfolio: 374 accounts across 4 AMs; every client has expansion potential on the platform.
• Average cycles: 12 months.
• Revenue target: 750K annual growth revenue earning 5% on achieved growth.
• Typical upsell value is smaller/faster vs AE motion; high volume of short-cycle deals.
• Ideal background: CSMs with commercial drive or AEs wanting to move into an account growth role.

Unique about the company (that you don't read online (USPs to the candidate))

• 1 in every 10 spent online in Germany runs through Plentys platform. They are now trying to get this to 1 in every 5.
• You have tons of great companies to work with that are all growing and as AM you are the one helping owners grow their business via the platform.
• Strong coaching and promotion‑from‑within culture; sales is a hero org (cross‑functional pride in selling).
• High earnings potential with generous performance‑weighted commission.
• Huge PE investment taking company from 30M to 70M ARR over the next years.
• Germany has a TAM of 16,000 ICP accounts and only 3,000 clients: much business to be done for growth.

Growth perspective (for the candidate in the role / company)

• Opportunity to progress internally to strategic AM or leadership.
• Clear promotion paths across AE, AM and CS.
• High visibility due to PSG investment and GTM scaling.

Must-haves

• 2 years B2B software account management or commercial CSM experience can also be an AE who wants to transition into an account growth role.
• Proven success in upselling or cross‑selling within SaaS.
• Stable track record; commercial mindset; consultative and data‑driven approach.
• Good tenure is fundamental; if there are short tenures please explain in the intro - share good reasoning.

Nice to haves

• Experience in marketplace or B2C e‑commerce software.
• Prior success working with founder/owner‑led SMB/MM clients on strong ROI value sells.
• Experience migrating clients to higher‑tier SaaS products or expansions within an installed base.

Salary range & secondary benefits

• Base: 7080K car allowance (5001000 / month).
• OTE: 130140K uncapped with double commission on accelerators.
• Commission: 5% on growth revenue.
• Current AM does 150% already this year can end on 200% and will make 200K in earnings.

Hiring process

• Interview with Payam (Head of Sales existing clients)
• Interview with CRO
• Presentation: 30/60/90 plan what you need from us / what we can expect from you (presentation retained as the working plan post‑hire)
• Offer