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At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of yourself. We value your unique voice and perspective to help EY improve and to build a better working world for all.

The HR Systems and Process Specialist role is a key position within the HR Enablement team in Canada, reporting to the Senior HR Systems Specialist. This role supports day-to-day HR operations, ensuring accurate data management, system functionality, reporting, compliance, and time-off management. Additionally, it involves improving talent operational effectiveness by formalizing and enhancing end-to-end processes. The role collaborates with various stakeholders across the firm, including recruitment, talent consultants, payroll, total rewards, partnership operations, IT, and liaises with EY’s third-party Talent Managed Service provider (IBM). The position is open to any office location in Canada.

• Manage HR data within SuccessFactors, specifically Onboarding, Employee Central, and Time-Off modules.
• Maintain interdependencies between SuccessFactors and other EY systems (e.g., ServiceNow, Financial System, Payroll, Benefit vendors).
• Manage foundational data creation and updates to picklist values or data elements.
• Audit and analyze data to ensure integrity, collaborating with employees or Managed Services (IBM) for data resolution.
• Support large data activities such as mass uploads, salary changes, promotions, and new hires.

• Assist in project implementation through configuration, testing, and creating instructional materials like Quick Reference Guides and Work Instructions.
• Support the Canada Talent Team on various projects and initiatives, including acquisitions, vacation programs, CFE leave, and data collection efforts.

• Document process changes and update related materials.
• Participate in meetings to understand scope and impacts of changes.
• Recommend process improvements.

• Support daily talent operations, including vacation tools, provisioning systems, and compliance sites.
• Act as Level 2 support in ServiceNow for HR systems maintenance and troubleshooting.
• Maintain knowledge databases (e.g., SharePoint, policy repositories).
• Assist in impact analysis of system upgrades and releases.
• Generate reports related to HR and talent data as needed.

• Strong knowledge of HR policies, practices, and operations.
• Highly organized with the ability to handle high volumes of work efficiently.
• Ability to prioritize tasks and meet deadlines.
• Exceptional attention to detail and data integrity.
• Proactive problem-solving skills and initiative.
• Quick learner of new applications and techniques.
• Excellent customer service and relationship management skills.
• Effective stakeholder communication, including with third-party providers.
• Advanced proficiency in Microsoft Excel, Word, and PowerPoint.
• Strong interpersonal and teamwork skills.
• Professional fluency in English; bilingualism in French and English is an asset.

• Bachelor’s degree or equivalent experience.
• 1-2 years of HR systems administration and operations experience.
• Experience with SuccessFactors is preferred.

Our Total Rewards package supports a high-performance culture where everyone can achieve their potential. It includes competitive compensation, bonuses, comprehensive health coverage, a pension plan, generous vacation policies, paid holidays and personal days, and various programs to support well-being. We also offer support, career development opportunities, and flexibility to work in a way that suits you.

The salary range in British Columbia is $56,400 to $84,600, determined by experience, education, skills, and location.

We are committed to fostering an inclusive environment that values diversity and promotes equity. We actively work to combat systemic racism, support gender equity, advocate for the 2SLGBTQIA+ community, and promote neuroinclusion and accessibility. We strive towards reconciliation with Indigenous peoples, recognizing the strength in diverse backgrounds and perspectives.

Our purpose is to create long-term value for clients, people, and society by leveraging data and technology. Our global teams in over 150 countries provide assurance, advice, and services to help clients grow, transform, and operate effectively.