shop manager

Government of Canada; St. Albert; On-site; CAD 100,000 - 125,000; Full time

Job summary

A governmental organization located in Canada seeks a motivated individual to manage daily operations, oversee staff, and develop marketing strategies. Candidates must have a college certificate or equivalent experience, along with 2 years to less than 3 years of relevant work experience. This role is on-site with no remote work option, operating in a fast-paced environment that may require handling heavy loads. Strong communication skills and the ability to multitask are essential.

Qualifications

• 2 years to less than 3 years of experience required.
• Specialization in shipping and receiving or trading is preferred.

Responsibilities

• Direct and control daily operations.
• Evaluate and plan daily operations.
• Manage staff and assign duties.
• Implement pricing and credit policies.
• Develop and implement marketing strategies.

Skills

Time management

Client focus

Excellent oral communication

Flexibility

Judgement

Team player

Patience

Ability to multitask

Education

College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year

Job description

Overview

Languages: English

Education

• College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
• or equivalent experience

Experience

2 years to less than 3 years

On-site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

• Direct and control daily operations
• Evaluate daily operations
• Plan and organize daily operations
• Manage staff and assign duties
• Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
• Determine merchandise and services to be sold
• Implement price and credits policies
• Locate, select and procure merchandise for resale
• Develop and implement marketing strategies
• Plan budgets and monitor revenues and expenses
• Determine staffing requirements
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Recruit, hire and supervise staff and/or volunteers
• Oversee payroll administration
• Conduct performance reviews
• Supervise office and volunteer staff

Experience and Specialization

Area of specialization

• Shipping and receiving
• Trading

Additional Information

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Handling heavy loads
• Attention to detail
• Sitting
• Combination of sitting, standing, walking
• Standing for extended periods

Personal Suitability

• Time management
• Client focus
• Excellent oral communication
• Flexibility
• Judgement
• Team player
• Patience
• Ability to multitask