shop manager

Government of Canada - Western; Edmonton; On-site; CAD 50,000 - 70,000; Full time

Job summary

A public sector entity in Canada is seeking a candidate to manage daily operations and oversee staff. The ideal candidate will have 2 to 3 years of experience, ideally in shipping and receiving or trading. Key responsibilities include evaluating and planning daily operations, recruiting staff, and resolving operational issues. This position requires excellent time management, client focus, and strong communication skills, along with the ability to work under pressure in a fast-paced environment.

Qualifications

• 2 years to less than 3 years of experience in a relevant field.
• Specialization in shipping and receiving or trading.

Responsibilities

• Direct and control daily operations.
• Evaluate daily operations.
• Plan and organize daily operations.
• Manage staff and assign duties.
• Study market research and trends to determine consumer demand.
• Recruit, hire and supervise staff and/or volunteers.
• Resolve issues that may arise, including customer requests.

Skills

Time management

Client focus

Excellent oral communication

Flexibility

Judgement

Team player

Patience

Ability to multitask

Education

College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year

Job description

Overview

Languages: English

Education

• College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
• or equivalent experience

Experience

2 years to less than 3 years

On-site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

• Direct and control daily operations
• Evaluate daily operations
• Plan and organize daily operations
• Manage staff and assign duties
• Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
• Determine merchandise and services to be sold
• Implement price and credits policies
• Locate, select and procure merchandise for resale
• Develop and implement marketing strategies
• Plan budgets and monitor revenues and expenses
• Determine staffing requirements
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Recruit, hire and supervise staff and/or volunteers
• Oversee payroll administration
• Conduct performance reviews
• Supervise office and volunteer staff

Experience and Specialization

Area of specialization

• Shipping and receiving
• Trading

Additional Information

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Handling heavy loads
• Attention to detail
• Sitting
• Combination of sitting, standing, walking
• Standing for extended periods

Personal Suitability

• Time management
• Client focus
• Excellent oral communication
• Flexibility
• Judgement
• Team player
• Patience
• Ability to multitask