Marina's Clerk

City of Mississauga; Mississauga; On-site; CAD 30,000 - 60,000; Part time

Job summary

A municipal organization is looking for a detail-oriented Marina's Clerk to enhance customer experiences at Lakefront Promenade Marina. Responsibilities include handling customer inquiries, managing transactions, and performing administrative duties. The ideal candidate has prior cash handling experience, excellent communication skills, and a passion for customer service. This part-time role offers hourly salary between $18.23 and $21.71 and requires weekend availability.

Qualifications

• Previous experience in cash handling and providing administrative support is helpful.
• Ability to work independently is required.
• Strong verbal and written communication skills.

Responsibilities

• Maintain file systems and correspondence records.
• Assist with administrative duties for facility programs.
• Ensure accurate daily revenue reports.

Skills

Cash handling experience

Analytical skills

Communication skills

Time management

Organizational skills

Marina or boating experience

Emergency First Aid Certification

Proficiency in Word, Excel, and POS software

Job description

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Marina's Clerk

Req ID:27424
Vacancy Type: Part-Time, 1 year contract
Number of Positions:1
Closing Date:01/02/2026

Job Summary

We are looking for a customer-focused and detail-oriented Marina representative to deliver an exceptional experience for guests. In this role, you will be the first point of contact, responsible for assisting with general customer inquiries, processing a large volume of payments, and conducting monthly audits, among other duties at our facilities.

You will handle customer inquiries both in person and over the phone with professionalism and efficiency, providing accurate information and timely assistance. This position also requires strict adherence to Divisional Cash Handling policies and procedures, ensuring every transaction is completed with accuracy and integrity.

If you thrive in a fast-paced environment, enjoy helping people, and take pride in delivering outstanding service, we’d love to have you on our team!

Duties and Responsibilities

• Maintain file systems and file correspondence and other records.
• Assist with administrative duties which support the programs and services offered at the facilities.
• Assist with inputting and maintaining payroll records.
• Accounts receivable and reconciliation.
• Assist with ensuring daily revenue reports are accurate and appropriate financial and statistical records are maintained including the preparation of daily revenue reports and auditing of daily revenue.
• Audit customer files and update.
• Assist with submitting service requests and follow-up.
• Assist with the oversight and administration of the concessions operation.
• Must have own transportation between Lakefront Promenade and Credit Village Marinas.
• Perform various other duties as assigned.

Skills and Qualifications

• Previous experience in cash handling and providing administrative support is an asset.
• Ability to work independently with good analytical skills.
• Excellent verbal and written communication skills, time management and organizational skills are essential to work in a fast paced environment.
• Marina or boating experience preferred.
• Emergency First Aid Certification is required.
• Must be proficient in Word, Excel, and Point of Sale software.
• Must be able to work weekdays and possibly weekends/holidays as needed.

Hourly Rate/Salary:18.23 - 21.71
Hours of Work:up to 40 hours per week
Work Location:Lakefront Promenade Marina
Department/Division/Section:CMS/Community Services Dept,CMS/Parks, Forestry & Environment,Parks Operations
Non-Union/Union: Non Union

We thank all who apply, however, only those candidates selected for an interview will be contacted. You can also check your application status in your candidate profile online.

All personal information is collected under the authority of the Municipal Act.

Equity, Diversity and Inclusion

The City of Mississauga is committed to creating a respectful and supportive workplace that fosters a culture of equity, diversity and inclusion which broadly reflects the communities and residents we serve. Throughout the employee life cycle, the City is working to include an EDI lens to attract, retain and support the growth of diverse talent.

Learn more about the City’s commitment to Equity, Diversity and Inclusion.

Accommodations

The City of Mississauga is an Equal Opportunity Employer and is committed to removing barriers in our selection process for people with visible and invisible disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, the City of Mississauga will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities.

If selected to participate in the recruitment, selection and/or assessment process, please complete the following Accommodation Request Form and have it emailed to [e-mail] citing the Job ID and Job Title. This will inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.