Medical Receptionist jobs in Malaysia
Front Desk Representative
Magna International
dental office receptionist
SMILETON DENTAL
ADMITTING/RECEPTION CLERK
Saskatchewan Health Authority
Client-Focused Branch Assistant (Reception & Admin)
Canadian Imperial Bank of Commerce
Front Desk Receptionist- Mississauga, ON
Xerox
Discover more opportunities than anywhere else. Find more jobs nowInsurance Receptionist – Training, Benefits, Growth
Duliban Insurance Brokers
Dental Front Desk Receptionist — Friendly & Organized
Antler
Receptionist & Office Operations Specialist
North America Construction (1993) Ltd. - NAC Constructors Ltd.
Connect with headhunters to apply for similar jobsReception clerk
Jhubz by JobsMedia
On-Call Relief Receptionist – School Office Pro
Christ The Redeemer Catholic Schools
Relief Receptionist
Christ The Redeemer Catholic Schools
Hotel Front Desk Attendant
WizeHire, Inc
Office Administrator: Multiline Switchboard & MS Office
Brandt Group of Companies
Temporary Front Desk Receptionist – Calgary
David Aplin Recruiting
Fitness Club Host & Member Services Advocate
Fit4Less Canada
Guest Service Host - Flexible Shifts & Growth
Gateway Casinos & Entertainment
Host
Boston Pizza International, Inc. (Calgary)
Guest Experience Host - Casino F&B
Casino Rama Resort
VIP Host
Gateway Casinos & Entertainment
Life Enrichment Volunteer: Host Games & Activities
Volunteer Success
VIP Host: Elite Guest Experience Leader
Gateway Casinos & Entertainment
Front Desk Representative
Job summary
A prominent multinational company is seeking a skilled Front Desk/Online Call Center Representative in Metro Vancouver. This role requires delivering exceptional customer service through various channels, handling transactions, and maintaining accurate records. Candidates should have 1-2 years of customer service experience, effective communication skills, and proficiency in Microsoft Office. This position offers a fast-paced work environment that values adaptability and teamwork.
Qualifications
- 1-2 years of experience in customer service or related field.
- Fluency in English; additional languages a plus.
- Ability to work in a fast-paced environment.
Responsibilities
- Provide exceptional customer service via phone, email, and online chat.
- Handle inbound and outbound calls, resolving issues as needed.
- Develop and maintain knowledge of products and services.
Skills
Education
Tools
We are seeking a highly skilled and customer-focused Front Desk/Online Call Center Representative to join our team. As an Advance Front Desk/Online Call Center Representative, you will provide exceptional customer service, handle inbound and outbound calls, and perform administrative tasks to ensure customer satisfaction and drive business growth.
- Develop and maintain in-depth knowledge of products and services
- Identify and report opportunities for process improvement and customer satisfaction
- Collaborate with team members to ensure seamless customer experience
- Provide top‑notch customer service via phone, email, and online chat
- Handle inbound and outbound calls, answering questions, resolving issues, and routing calls as needed
- Process transactions, handle cash, and maintain accurate records
- Manage and respond to customer emails and online chats in a timely and professional manner
- Meet or exceed performance metrics, including call quality, response time, and resolution rate
- High school diploma or equivalent required; associate's or bachelor's degree preferred
- 1‑2 years of experience in customer service or related field
- Excellent communication and interpersonal skills
- Strong problem‑solving and analytical skills
- Proficient in Microsoft Office and customer service software
- Ability to work in a fast‑paced environment and adapt to changing priorities
- Fluency in English; additional languages a plus
- Experience with online call center software and platforms
- Certification in customer service or related field
- Experience with CRM systems and data entry
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.