Guest Experience Host - Casino F&B

Casino Rama Resort; Rama; On-site; CAD 30,000 - 60,000; Part time

Job summary

A gaming and entertainment company in Ontario is seeking an Outlet Greeter to join their Food & Beverage team. The ideal candidate should have a strong customer service background, excellent communication skills, and the ability to thrive in a fast-paced environment. Responsibilities include providing exceptional service, managing guest flow, and maintaining professionalism. This part-time role offers competitive wages and a supportive work environment with opportunities for growth and development.

Benefits

Exciting work environment

Variety of shifts

Paid time off

Extended health and dental plan options

Pension plan benefits

Qualifications

• Previous customer service experience in a fast-paced environment preferred.
• Reliable and dependable work ethic.
• Must have or be able to acquire Smart Serve certification.

Responsibilities

• Maintain a high level of professionalism and service.
• Directly or indirectly provide superior customer service.
• Control guest flow of seating in the restaurant.
• Recognize and use guest names consistently.
• Assist in all areas of the restaurant to ensure guest satisfaction.

Skills

Customer Service

Verbal English Communication

Time Management

Multitasking

Interpersonal Skills

Problem Solving

Job description

A gaming and entertainment company in Ontario is seeking an Outlet Greeter to join their Food & Beverage team. The ideal candidate should have a strong customer service background, excellent communication skills, and the ability to thrive in a fast-paced environment. Responsibilities include providing exceptional service, managing guest flow, and maintaining professionalism. This part-time role offers competitive wages and a supportive work environment with opportunities for growth and development.