Client-Focused Branch Assistant (Reception & Admin)

Canadian Imperial Bank of Commerce; Vancouver; On-site; CAD 48,000 - 62,000; Full time

Job summary

A major banking institution in Vancouver seeks a dedicated Branch Assistant to enhance client interactions and support branch operations. You will excel in customer service, manage the reception area, and provide administrative assistance to ensure the efficiency of the branch. Ideal candidates have education in business and are passionate about building client relationships while achieving compliance and operational tasks. This role operates on-site full time and offers a competitive salary.

Benefits

Competitive compensation

Banking benefits

Wellbeing support

Employee assistance programs

Qualifications

• Experience in customer service and engagement.
• Ability to manage administrative tasks efficiently.
• Critical thinking skills for problem-solving.

Responsibilities

• Provide ongoing support to branch management.
• Ensure excellent customer service standards.
• Manage reception area efficiently.

Skills

Branch Banking

Customer Experience (CX)

Customer Service

Office Administration

Prioritization

Reception Duties

Education

Degree/Diploma in Business

Canadian Securities Course (CSC)

Job description

A major banking institution in Vancouver seeks a dedicated Branch Assistant to enhance client interactions and support branch operations. You will excel in customer service, manage the reception area, and provide administrative assistance to ensure the efficiency of the branch. Ideal candidates have education in business and are passionate about building client relationships while achieving compliance and operational tasks. This role operates on-site full time and offers a competitive salary.