Jobs in Greater Sudbury, United States
Remote Customer Support Specialist — Growth Path & Benefits
Concentrix
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Concentrix
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Seasonal French Bilingual Tax Expert - Canada Remote
Intuit
Remote Customer Support Specialist - Growth & Benefits
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Seasonal Bilingual Tax Expert (French/English) — Remote
Intuit
Remote Customer Support Specialist — Growth & Benefits
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Remote Customer Service Pro — Growth & Benefits
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Ascend Engagement and Operations Manager (1-year Secondment for Fixed Term), Deloitte GCS
Deloitte Canada
Customer Service Representative (Remote)
Concentrix
Customer Service Representative (Remote)
Concentrix
Customer Service Representative (Remote)
Job summary
A leading customer service solutions provider is seeking a Remote Customer Support Representative in Regina, Canada. This role requires at least one year of customer service experience and offers a competitive salary ranging from $16 to $18 per hour, alongside performance-based incentives and comprehensive benefits. Candidates should have strong computer skills and a quiet work environment at home. Opportunities for career advancement and a supportive company culture are emphasized.
Benefits
Qualifications
- Minimum of 1 year of customer service experience.
- Strong computer navigation skills and proficiency in fast-paced multi-tasking.
- Open availability for work shifts.
Responsibilities
- Provide inbound customer support using a call flow guide.
- Assist customers in resolving basic technical issues.
- Track, document, and retrieve information in databases.
Skills
Education
Tools
Employer Industry: Customer Service Solutions
- Base salary range of $16-$18/hour, plus performance-based incentives
- DailyPay enrollment option to access pay early
- Comprehensive benefits including medical, dental, and vision insurance
- Opportunities for career advancement, with 80% of managers promoted from within
- Work-from-home convenience with a supportive and inclusive culture
- Engagement in various employee resource groups promoting diversity and community support
- Provide inbound customer support using a call flow guide
- Assist customers in resolving basic technical issues
- Track, document, and retrieve information in databases
- Offer additional products and services to customers
- Deliver exceptional customer experiences with a positive attitude
- Minimum of 1 year of customer service experience
- High school diploma or GED
- Open availability for work shifts
- Ability to work in a quiet, distraction-free environment at home
- Strong computer navigation skills and proficiency in fast-paced multi-tasking
- Experience with new technologies and eagerness to learn
- A desktop or laptop computer for testing purposes
- High-speed internet connection (no wireless/hotspots or satellite)
#CustomerService #RemoteWork #CareerGrowth #InclusiveCulture #EmployeeBenefits
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