Remote Customer Care Specialist — Tech Support

Concentrix; Manitoba; Remote; CAD 35,000 - 45,000; Full time

Job summary

A customer service provider in Manitoba is seeking a dedicated individual to provide inbound customer support remotely. Responsibilities include assisting customers with technical issues and ensuring exceptional customer experiences. Candidates should have at least 1 year of customer service experience and a high school diploma. This is a fantastic opportunity for career growth in a supportive environment.

Qualifications

• Minimum of 1 year of customer service experience.
• Open availability for work shifts.
• Ability to work from home successfully.

Responsibilities

• Provide inbound customer support using a call flow guide.
• Assist customers in resolving basic technical issues.
• Deliver exceptional customer experiences.

Skills

Customer service experience

Ability to work in a distraction-free environment

Strong computer navigation skills

Education

High school diploma or GED

Job description

A customer service provider in Manitoba is seeking a dedicated individual to provide inbound customer support remotely. Responsibilities include assisting customers with technical issues and ensuring exceptional customer experiences. Candidates should have at least 1 year of customer service experience and a high school diploma. This is a fantastic opportunity for career growth in a supportive environment.