Remote Customer Support Specialist — Growth Path & Benefits

Concentrix; Regina; Remote; CAD 30,000 - 60,000; Full time

Job summary

A leading customer service solutions provider is seeking a Remote Customer Support Representative in Regina, Canada. This role requires at least one year of customer service experience and offers a competitive salary ranging from $16 to $18 per hour, alongside performance-based incentives and comprehensive benefits. Candidates should have strong computer skills and a quiet work environment at home. Opportunities for career advancement and a supportive company culture are emphasized.

Benefits

Base salary range of $16-$18/hour

Comprehensive benefits including medical, dental, and vision insurance

Opportunities for career advancement

DailyPay enrollment option

Qualifications

• Minimum of 1 year of customer service experience.
• Strong computer navigation skills and proficiency in fast-paced multi-tasking.
• Open availability for work shifts.

Responsibilities

• Provide inbound customer support using a call flow guide.
• Assist customers in resolving basic technical issues.
• Track, document, and retrieve information in databases.

Skills

Customer service experience

Computer navigation skills

Multi-tasking ability

Education

High school diploma or GED

Tools

Desktop or laptop computer

High-speed internet connection

Job description

A leading customer service solutions provider is seeking a Remote Customer Support Representative in Regina, Canada. This role requires at least one year of customer service experience and offers a competitive salary ranging from $16 to $18 per hour, alongside performance-based incentives and comprehensive benefits. Candidates should have strong computer skills and a quiet work environment at home. Opportunities for career advancement and a supportive company culture are emphasized.