lavori in località Austin (Canada)

Employer Industry: Financial Services

Why consider this job opportunity:

1. Salary up to $52,000 with possible monthly bonuses
2. Comprehensive training program lasting 7 weeks, starting in May
3. Opportunities for career advancement and growth within the organization
4. Supportive and inclusive workplace culture that values employee contributions
5. Access to a total compensation package that includes health insurance, tuition reimbursement, and retirement savings plans
6. Work in a dynamic environment that encourages innovation and collaboration

What to Expect (Job Responsibilities):

1. Provide exceptional customer service and support to clients regarding collections-related inquiries
2. Develop and maintain long-term relationships with clients to build trust and credibility
3. Handle incoming calls professionally and efficiently, addressing customer needs and payment strategies
4. Analyze customer data to provide insights and recommendations for resolving high-risk accounts
5. Collaborate on collections processes and participate in loss mitigation solutions

What is Required (Qualifications):

1. Typically 1-2 years of relevant experience and a post-secondary degree in a related field or equivalent education and experience
2. Knowledge of federal, state/provincial, and local laws pertaining to consumer collections
3. Strong verbal and written communication skills in both French and English
4. Good organizational, collaboration, and analytical skills
5. Basic knowledge of the employer's products and services

How to Stand Out (Preferred Qualifications):

1. Experience in customer service or collections within the financial services industry
2. Familiarity with the competitive marketplace and trends in product offerings
3. Strong problem-solving abilities and analytical skills