Customer Support jobs in Canada

Kognitive Sales Solutions is seeking highly motivated sales-oriented individuals who can create excitement and connections with consumers in-store. As a Field Sales Representative, you will be educating clients and offering President’s Choice Financial Products on behalf of one of the most trusted and iconic Canadian brands.

Kognitive Core Values:

• Trust & Respect: Foster an environment built on trust and mutual respect, promoting open communication and collaboration.
• Commitment to Excellence: Demonstrate a dedication to achieving high standards and continuous improvement in processes and practices.
• Growth Minded: Embrace a mindset that values learning, development, and adaptability to drive personal and organizational growth.
• Solution Oriented: Approach challenges with a proactive and solutions-focused mindset, identifying opportunities for improvement.
• Dynamic & Fun: Cultivate a workplace culture that is dynamic, energetic, and enjoyable, promoting positivity and team spirit.

Pay structure:

• Base pay of $15.50 + commission!

Responsibilities:

• Educate customers on the features and benefits of President’s Choice Financial products within the store pavilion.
• Understand customers' needs to make appropriate recommendations.
• Offer exceptional advice and product knowledge.
• Drive sales, advocacy, and brand awareness for our client’s products, by being a subject matter expert and advocate for the brand/product.
• Provide exceptional customer service ensuring customers have a great experience.
• Find creative approaches to engage customers and share the benefits of the product.
• Build and maintain positive working relationships with store personnel.
• Maintain a high level of confidentiality as you work with customer information.
• Create excitement around the product offering, by being a subject matter expert and advocate for the brand/product.

Qualifications:

• 1yr plus experience in sales in a financial or retail (an asset).
• Comfortable with sales targets, eager to push the status quo.
• Outgoing, personable, enjoys interacting with people, with a talent for acquiring new customers.
• Customer service or sales experience an asset.
• Comfortable delivering key messages, strong listening, and communication skills.
• High level of integrity and accountability working with confidential customer information.
• Comfortable completing a criminal/credit background check.
• Interest in learning and development through coaching and training.
• Reliable access to a vehicle or valid driver’s license is an asset.

Benefits / Additional info:

• Flexible work environment and schedule.
• Fully paid training and ongoing coaching to help you achieve goals and advance in your order.
• Competitive base plus commission (uncapped).
• Work for one of the most recognized marketing agencies in Canada.
• Work on behalf of one of the most trusted iconic brands in Canada.
• Career growth opportunities for advancement and professional development.