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Customer Success jobs in United States

Canada-Based Customer Success Manager — Remote + 1–2 Days In-Office

FutureFit AI

Toronto
Hybrid
CAD 80,000 - 120,000
30+ days ago
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Customer Success Operations Manager

eSentire

Southwestern Ontario
Hybrid
CAD 85,000 - 105,000
30+ days ago

Field Sales Specialist, CAN

TalentBurst

Montreal
On-site
CAD 60,000 - 80,000
30+ days ago

Sr. Customer Success Manager, EZRA

Lee Hecht Harrison

Toronto
Hybrid
CAD 90,000 - 120,000
30+ days ago

OEM Programs Manager - Customer Success & Analytics

StandardAero

Winnipeg
On-site
CAD 75,000 - 100,000
30+ days ago
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Senior Customer Success Manager

Introhive

Toronto
On-site
CAD 80,000 - 100,000
30+ days ago

Customer Success Specialist

Traction Rec

Vancouver
Remote
CAD 90,000 - 100,000
30+ days ago

Senior Revenue Ops Analyst - Hybrid Toronto

SPS Commerce

Toronto
Hybrid
CAD 80,000 - 100,000
30+ days ago
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AI-Driven Customer Success Exec - Montreal

ServiceNow

Montreal
On-site
CAD 85,000 - 110,000
30+ days ago

Senior Firmware QA Automation Engineer (Remote in Canada)

Samsara

Canada
On-site
CAD 126,000 - 164,000
30+ days ago

Customer Success Manager

Fortra

Canada
Remote
CAD 70,000 - 90,000
30+ days ago

Customer Success Specialist / Spécialiste de la réussite des clients

FlightHub

Montreal
On-site
CAD 40,000 - 55,000
30+ days ago

Onsite Customer Success & Orders Coordinator

Epiroc Group

Northeastern Ontario
On-site
CAD 45,000 - 65,000
30+ days ago

Telecommunications Customer Success Associate

LMG Inc.

Richmond
On-site
CAD 60,000 - 80,000
30+ days ago

Lead, Customer Success, SMB

Global Relay

Vancouver
On-site
CAD 110,000 - 135,000
30+ days ago

Customer Success Manager, TELUS Health Care Centres, Montréal

Intello Technologies Inc.

Toronto
On-site
CAD 65,000 - 72,000
30+ days ago

Staff Accountant

Tailscale

Canada
On-site
CAD 75,000 - 168,000
30+ days ago

Customer Success Manager

Aux Mode

Canada
Hybrid
CAD 60,000 - 80,000
30+ days ago

Client Services Director - Remote, SOPs & Training

Targeted Talent

Surrey
Hybrid
CAD 80,000 - 110,000
30+ days ago

Customer Success Lead

Targeted Talent

Canada
Hybrid
CAD 60,000 - 69,000
30+ days ago

Bilingual Customer Success Manager - Quebec/ Gestionnaire de la réussite client bilingue – Québec

RPS Real Property Solutions

Quebec
On-site
CAD 70,000 - 90,000
30+ days ago

HVAC Branch Specialist - Customer Success & Sales

The Groupe Master

Montreal
On-site
CAD 45,000 - 60,000
30+ days ago

Customer Success Manager, Strategic Account Services (Canada) – Amazon

Amazon

Toronto
On-site
CAD 70,000 - 90,000
30+ days ago

Principal Customer Success Engineer

Cerebras Systems

Canada
Remote
CAD 250,000 - 419,000
30+ days ago

Outbound BDR (Saas)

GuruLink

Toronto
Hybrid
CAD 60,000 - 80,000
30+ days ago
Canada-Based Customer Success Manager — Remote + 1–2 Days In-Office
FutureFit AI
Toronto
Hybrid
CAD 80,000 - 120,000
Full time
30+ days ago

Job summary

A leading AI technology firm is seeking a Customer Success Manager in Toronto to foster relationships with Canadian customers. This role involves guiding customers through implementation and maximizing their use of the platform. Successful candidates will have excellent communication skills, problem-solving abilities, and experience in project management. The base salary ranges from $80,000 to $120,000, reflecting varying expertise levels.

Qualifications

  • Proven ability to manage customer relationships and build long-term trust.
  • Track record of solving complex problems with structured thinking.
  • Experience leading customer meetings and communicating clearly.
  • Ability to handle multiple projects while aligning timelines.
  • Experience in strategic planning and connecting work to customer goals.

Responsibilities

  • Develop and maintain relationships with customer stakeholders.
  • Guide customers through implementation and ensure their success.
  • Support customers in maximizing the platform's value.
  • Identify renewal and upsell opportunities early.
  • Translate customer needs into actionable insights.

Skills

Customer relationship management
Problem-solving
Communication
Project management
Empathy
Presentation skills

Tools

Intercom
Slack
Looker
Job description
A leading AI technology firm is seeking a Customer Success Manager in Toronto to foster relationships with Canadian customers. This role involves guiding customers through implementation and maximizing their use of the platform. Successful candidates will have excellent communication skills, problem-solving abilities, and experience in project management. The base salary ranges from $80,000 to $120,000, reflecting varying expertise levels.
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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