Customer Success jobs in United States
Canada-Based Customer Success Manager — Remote + 1–2 Days In-Office
FutureFit AI
Customer Success Operations Manager
eSentire
OEM Programs Manager - Customer Success & Analytics
StandardAero
Discover more opportunities than anywhere else. Find more jobs nowSenior Revenue Ops Analyst - Hybrid Toronto
SPS Commerce
Connect with headhunters to apply for similar jobsSenior Firmware QA Automation Engineer (Remote in Canada)
Samsara
Customer Success Specialist / Spécialiste de la réussite des clients
FlightHub
Onsite Customer Success & Orders Coordinator
Epiroc Group
Customer Success Manager, TELUS Health Care Centres, Montréal
Intello Technologies Inc.
Client Services Director - Remote, SOPs & Training
Targeted Talent
Bilingual Customer Success Manager - Quebec/ Gestionnaire de la réussite client bilingue – Québec
RPS Real Property Solutions
HVAC Branch Specialist - Customer Success & Sales
The Groupe Master
Canada-Based Customer Success Manager — Remote + 1–2 Days In-Office
Job summary
A leading AI technology firm is seeking a Customer Success Manager in Toronto to foster relationships with Canadian customers. This role involves guiding customers through implementation and maximizing their use of the platform. Successful candidates will have excellent communication skills, problem-solving abilities, and experience in project management. The base salary ranges from $80,000 to $120,000, reflecting varying expertise levels.
Qualifications
- Proven ability to manage customer relationships and build long-term trust.
- Track record of solving complex problems with structured thinking.
- Experience leading customer meetings and communicating clearly.
- Ability to handle multiple projects while aligning timelines.
- Experience in strategic planning and connecting work to customer goals.
Responsibilities
- Develop and maintain relationships with customer stakeholders.
- Guide customers through implementation and ensure their success.
- Support customers in maximizing the platform's value.
- Identify renewal and upsell opportunities early.
- Translate customer needs into actionable insights.
Skills
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.