HVAC Branch Specialist - Customer Success & Sales

The Groupe Master; Montreal; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading HVAC-R distributor is seeking a Branch Representative in Montreal. In this role, you will manage customer relationships, process orders, and support sales teams. Ideal candidates will possess strong communication skills, problem-solving abilities, and experience in the HVAC-R industry. The position offers a competitive salary between $45,000 - $60,000 annually, along with comprehensive benefits, including medical coverage and retirement contributions.

Benefits

Medical and dental coverage

Wellness spending account

Employee assistance program

Qualifications

• Excellent verbal and written communication skills are essential.
• Previous experience in HVAC-R industry or related technical field is an asset.
• Proficient in both English and French or willing to learn.

Responsibilities

• Manage internal relationships with customers and provide excellent customer service.
• Process orders and quotations, supporting sales teams.
• Source parts and equipment, maintaining inventory accuracy.

Skills

Customer service skills

Communication skills

Problem solving abilities

Sales abilities

Multitasking

Ability to work under pressure

Education

Post-secondary education

Professional degree in refrigeration or heating

Tools

Microsoft Office Suite

Job description

A leading HVAC-R distributor is seeking a Branch Representative in Montreal. In this role, you will manage customer relationships, process orders, and support sales teams. Ideal candidates will possess strong communication skills, problem-solving abilities, and experience in the HVAC-R industry. The position offers a competitive salary between $45,000 - $60,000 annually, along with comprehensive benefits, including medical coverage and retirement contributions.