Computer Technician jobs in United Kingdom

Location: Moncton, CA, E1H 2R6

Requisition ID: 18225

Brightstar is an innovative, forward-thinking global leader in lottery that builds on our renowned expertise in delivering secure technology and producing reliable, comprehensive solutions for our customers. As a premier pure play global lottery company, our best-in-class lottery operations, retail and digital solutions, and award-winning lottery games enable our customers to achieve their goals, fulfill player needs and distribute meaningful benefits to communities. Brightstar has a well-established local presence and is a trusted partner to governments and regulators around the world, creating value by adhering to the highest standards of service, integrity, and responsibility. Brightstar has approximately 6,000 employees. For more information, please visit www.brightstarlottery.com.

We are seeking a skilled Senior Software Engineer to join our dynamic data and reporting team. In this role, you will be responsible for supporting and evolving enterprise reporting solutions, with a focus on Power BI, Snowflake data engineering, and real-time data integration. You will work closely with cross-functional teams to ensure data reliability, platform modernization, and user enablement.

• Applies a systematic, disciplined, quantifiable approach to maintaining and enhancing Power BI datasets and Snowflake data pipelines.
• Manages and troubleshoots complex Power BI datasets, including the Jackpot and Global Field Services datasets, ensuring stability and resolving Azure AD authentication issues.
• Designs and implements real-time reporting solutions using Microsoft Fabric Real-Time Intelligence, transitioning legacy streaming reports to modern architectures.
• Leads semantic model setup and data integration efforts for multiple business domains, collaborating with stakeholders to clarify requirements.
• Provides technical support and guidance to field services and business users, facilitating migration from personal to enterprise Power BI workspaces.
• Offers best practice recommendations for Power BI adoption, licensing, and training, and connects users with appropriate teams for formal requests.
• Develops and maintains Snowflake data engineering solutions to support scalable, secure, and high-performance reporting environments.
• Participates in project management of reporting solutions, focusing on quality, usability, and performance optimization.
• Adheres to IT best practices, including SLA performance, incident/change/release/audit management processes.
• Completes special projects with minimal supervision and contributes to mentoring and coaching of team members.

• Master’s or Bachelor’s degree in Computer Science, Software Engineering, or related field, or equivalent industry experience.
• 10+ years of experience in enterprise reporting, data engineering, or software development.
• Strong expertise in Power BI, including dataset management, dashboard development, and workspace administration.
• Proven experience with Snowflake data engineering, including data modeling, pipeline development, and performance tuning.
• Familiarity with Microsoft Fabric Real-Time Intelligence and Azure Directory structures.
• Solid understanding of software development life cycle (SDLC) and Agile methodologies.
• Excellent analytical and troubleshooting skills, with a commitment to customer satisfaction and service excellence.
• Strong communication and stakeholder engagement skills.
• Bonus: Experience using AI-assisted development and testing tools to accelerate dashboard creation, automate data validation, or enhance report quality.
• Exposure to machine learning workflows or AI model integration is a plus.

• Power BI Service, DAX, Power Query, and Fabric Event Streams.
• Snowflake SQL, Streams, Tasks, and Data Sharing.
• Azure AD, Microsoft 365, and enterprise authentication models.
• CI/CD pipelines, GitHub, and DevOps practices.

• Building collaborative relationships
• Decision making
• Drive results
• Foster innovation
• Personal energy
• Self-leadership

Brightstar is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, and to creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged. Brightstar is an equal opportunity employer. We provide equal opportunities without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, pregnancy, marital status, national origin, citizenship, covered veteran status, ancestry, age, physical or mental disability, medical condition, genetic information, or any other legally protected status in accordance with applicable local, state, federal laws or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.

All Brightstar employees have a role in information security. Annual training will be assigned and required as appropriate.

For more information, please visit www.brightstarlottery.com.